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“It just keeps getting better” 5 of 5 stars
Review of Four Points By Sheraton French Quarter

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Four Points By Sheraton French Quarter
3.0 of 5 Hotel   |   541 Bourbon Street, New Orleans, LA 70130 (Formerly Ramada Plaza Hotel - Inn on Bourbon)   |  
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Ranked #83 of 152 hotels in New Orleans
Hebron, OH
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
“It just keeps getting better”
5 of 5 stars Reviewed June 7, 2013

We've stayed here through 3 franchise changes and the hotel just keeps improving. The staff are absolutely 10's and the location in the Quarter can't be beat. Their beds and pillows are fantastic - oh, so comfortable and roomy. A very pretty pool with plenty of seating, is located in the courtyard and access to a private business center can be found right off the renovated lobby. The free internet service inside the guest rooms is nothing to complain about - it might be a little slow in the afternoons, but not at all bad. Yes, the balcony rooms facing Bourbon and Toulouse can be loud, but if it bothers you that much, ask for back rooms which are much quieter. We only stay for up to 4 days at a time and I'd rather have the balconies to people watch - heck, I can sleep at home! Room service was very prompt and the food was exactly as ordered. We were there in May and are already making return plans to hit our home away from home yet again in September.

Room Tip: If you want quiet, ask for courtyard facing rooms - if you want to people watch, the balcony rooms f...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsie_Wick, Starwood Hotels & Resorts at Four Points By Sheraton French Quarter, responded to this review, June 26, 2013
Dear ccolor,

Thank you for choosing to stay with us this time at Four Points by Sheraton French Quarter. We are so thankful that you are happy with the brand change since your last stay. We appreciate your kind review of our location, pool, Internet, service and more at our hotel. We are excited to welcome you back when you stay with us in September.
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293 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 6, 2013

Was setup at this place for the TechEd conversion. If I was a partier and stayed up all night it would have been perfect. As a father of two kids, I dare say I can sleep through quite a bit. I was woken up numerous times a night by everything from screaming, loud music, sirens, and *ss holes blowing their car horns at 3am.

The bed was Excellent. The room was ok, and it was cleaned and tidied every night.

The Toilet was a full 3" from the bathtub, You almost had to climb over the toilet to get into the tub.

All, and all, I will NEVER stay in this hotel again... (The bed was outstandingly comfortable)

Ohh, and upon entering the Hotel daily you will be stopped and questioned, and required to show your room key (EVERY TIME.)

If you want to be "in the action" and party 24/7 this is probably the hotel for you.

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsie_Wick, Starwood Hotels & Resorts at Four Points By Sheraton French Quarter, responded to this review, June 28, 2013
Dear BBSeth,

Thank you for your review. Please accept our apologies for the loud noises during your stay. Due to our location in the heart of the French Quarter, we are often surrounded by festivals, parades, or events outside that may cause loud noises. Due to the busy activity in our area, we do ask for security purposes that each guest show their room key upon entering.

We are happy to hear that you enjoyed our Four Points by Sheraton Four Comfort Bed. We will agree with you, we also find our beds to be very comfortable.
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Nashville
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 6, 2013

I was leary when I read the negative reviews; however, we did not have any of those bad experiences. We arrived at the hotel at 10 am after an early morning flight thinking we'd have to store our luggage until check-in. Wonderfully surprised when we were told a room was available. The front desk gentleman was kind and informative. We are people watchers so we were granted a room on Bourbon Street. The hotel is old but clean and comfortable. Breakfast was nice. Location is ideal! We had no issue with slow elevators or no hot water like others reviewed. Yes, it is loud outside until almost 4 am. That being said....it's Bourbon Street. We didn't expect everyone to be quiet by 10 pm. It was a lot of fun watching the people walk up and down the street. The concierge was very helpful in booking us a city/cemetery tour with 10 mins to spare before they would pick us up. We decided last minute to do the tour and he worked hard to get us on that bus! Everyone on staff was kind. Pleasant stay.

Room Tip: If you want the experience, ask for a room on Bourbon Street. If you want more sleep, ask for one ov...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsie_Wick, Starwood Hotels & Resorts at Four Points By Sheraton French Quarter, responded to this review, June 26, 2013
Dear Twins4Me_8,

We appreciate you taking the time to review your stay. We are very pleased to hear that you had a great experience and enjoyed our location, friendly staff, clean guest rooms, and delicious breakfast. Thank you for understanding that due to our location on Bourbon Street, guests will occasionally hear noises outside at night. We are glad that you were able to explore the area and get local advice from our concierge. Thank you again for your review.
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NY
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed June 3, 2013

LOCATION LOCATION LOCATION! In the heart of the French Quarter right in Bourbon Street. Walk out of the hotel and right into the action. Hotel is NOT rowdy and perfect for all. Stayed weekend end of May 2013 in a third floor room overlooking pool. Rooms are small and bathrooms are tiny. Rooms seem a little outdated. Staff is excellent, friendly and helpful at all time. Would stay again!

Room Tip: Stay in a room overlooking the pool so you can actually sleep at night. Otherwise you will hear the...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsie_Wick, Starwood Hotels & Resorts at Four Points By Sheraton French Quarter, responded to this review, June 26, 2013
Dear NYTravelCouple,

Thank you for sharing with us your experience. Like you, many of our guests love our location in the heart of the French Quarter on Bourbon Street. We are happy that you found our hotel to be appropriate for all types of guests.

We would love to have you stay with us again and possibly try a different room type that might be more suitable for your trip. Thanks again for your feedback.
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Middletown, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 30, 2013

We went on a Wednesday night and for some reason that night was more than any other night of that week..not sure why.? The front desk said because of the Opera being there that evening(which did not interest us) and they were having a free BBQ & Beer taste at the bar. That turned out to be a joke with cold nachos and a 6oz beer taste only....then we were told the pool was closed for a private party.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2013

Although the FourPoints Sheraton was average hotel, the location was just excellent, where all the action was centered in New Orleans, right on Burbon Street. Every night Bourbon Street came alive with people, music and a variety of sights and sounds. We loved the location where all the action was and also close to restaurants and other attractions.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley, CA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2013

My wife & I took a pleasure trip to NOLA to celebrate her birthday. We were looking for a clean affordable hotel that was centrally located. We found this property via an online discount site for a rather unbelievable price.

When we first checked in, we were given a small bland room. After a little negotiation, we talked the front desk into an upgrade. We decided upon a room overlooking Bourbon Street because we didn't mind the noise and so we could people watch.

The staff was extremely friendly and helpful. The room was perfect and our overall stay was fantastic!

As far as location, there are many opinions about the ideal area to stay while visiting NOLA. Given the type of trip this was for us, we were pleased. Bourbon Street is definitely seedy, yet overall the French Quarter is charming. We had a blast!

Room Tip: If you're looking for action ask for a balcony overlooking Bourbon Street. If you seek some tran...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, June 5, 2013
Dear Craig94707,

It's great to hear that you enjoyed your trip to New Orleans. We hope that your wife had a very happy birthday. Please visit us again soon!
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Additional Information about Four Points By Sheraton French Quarter

Also Known As:
Ramada Plaza Hotel
Ramada New Orleans
New Orleans Ramada
Address: 541 Bourbon Street, New Orleans, LA 70130 (Formerly Ramada Plaza Hotel - Inn on Bourbon)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#68 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points By Sheraton French Quarter 3*
Official Description (provided by the hotel):
The Four Points by Sheraton French Quarter hotel is ideally located nearby world renowned Jazz, parades, shopping, and Cajun food at the intersection of Bourbon and Toulouse streets. ... more   less 
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