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“Just what you need.” 5 of 5 stars
Review of Four Points By Sheraton French Quarter

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Four Points By Sheraton French Quarter
3.0 of 5 Hotel   |   541 Bourbon Street, New Orleans, LA 70130 (Formerly Ramada Plaza Hotel - Inn on Bourbon)   |  
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Ranked #84 of 154 Hotels in New Orleans
Nashville
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
“Just what you need.”
5 of 5 stars Reviewed June 6, 2013

I was leary when I read the negative reviews; however, we did not have any of those bad experiences. We arrived at the hotel at 10 am after an early morning flight thinking we'd have to store our luggage until check-in. Wonderfully surprised when we were told a room was available. The front desk gentleman was kind and informative. We are people watchers so we were granted a room on Bourbon Street. The hotel is old but clean and comfortable. Breakfast was nice. Location is ideal! We had no issue with slow elevators or no hot water like others reviewed. Yes, it is loud outside until almost 4 am. That being said....it's Bourbon Street. We didn't expect everyone to be quiet by 10 pm. It was a lot of fun watching the people walk up and down the street. The concierge was very helpful in booking us a city/cemetery tour with 10 mins to spare before they would pick us up. We decided last minute to do the tour and he worked hard to get us on that bus! Everyone on staff was kind. Pleasant stay.

Room Tip: If you want the experience, ask for a room on Bourbon Street. If you want more sleep, ask for one ov...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsie_Wick, Starwood Hotels & Resorts at Four Points By Sheraton French Quarter, responded to this review, June 26, 2013
Dear Twins4Me_8,

We appreciate you taking the time to review your stay. We are very pleased to hear that you had a great experience and enjoyed our location, friendly staff, clean guest rooms, and delicious breakfast. Thank you for understanding that due to our location on Bourbon Street, guests will occasionally hear noises outside at night. We are glad that you were able to explore the area and get local advice from our concierge. Thank you again for your review.
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431 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
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English first
NY
Top Contributor
58 reviews 58 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 3, 2013

LOCATION LOCATION LOCATION! In the heart of the French Quarter right in Bourbon Street. Walk out of the hotel and right into the action. Hotel is NOT rowdy and perfect for all. Stayed weekend end of May 2013 in a third floor room overlooking pool. Rooms are small and bathrooms are tiny. Rooms seem a little outdated. Staff is excellent, friendly and helpful at all time. Would stay again!

Room Tip: Stay in a room overlooking the pool so you can actually sleep at night. Otherwise you will hear the...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsie_Wick, Starwood Hotels & Resorts at Four Points By Sheraton French Quarter, responded to this review, June 26, 2013
Dear NYTravelCouple,

Thank you for sharing with us your experience. Like you, many of our guests love our location in the heart of the French Quarter on Bourbon Street. We are happy that you found our hotel to be appropriate for all types of guests.

We would love to have you stay with us again and possibly try a different room type that might be more suitable for your trip. Thanks again for your feedback.
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Middletown, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 30, 2013

We went on a Wednesday night and for some reason that night was more than any other night of that week..not sure why.? The front desk said because of the Opera being there that evening(which did not interest us) and they were having a free BBQ & Beer taste at the bar. That turned out to be a joke with cold nachos and a 6oz beer taste only....then we were told the pool was closed for a private party.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 29, 2013

Although the FourPoints Sheraton was average hotel, the location was just excellent, where all the action was centered in New Orleans, right on Burbon Street. Every night Bourbon Street came alive with people, music and a variety of sights and sounds. We loved the location where all the action was and also close to restaurants and other attractions.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley, CA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2013

My wife & I took a pleasure trip to NOLA to celebrate her birthday. We were looking for a clean affordable hotel that was centrally located. We found this property via an online discount site for a rather unbelievable price.

When we first checked in, we were given a small bland room. After a little negotiation, we talked the front desk into an upgrade. We decided upon a room overlooking Bourbon Street because we didn't mind the noise and so we could people watch.

The staff was extremely friendly and helpful. The room was perfect and our overall stay was fantastic!

As far as location, there are many opinions about the ideal area to stay while visiting NOLA. Given the type of trip this was for us, we were pleased. Bourbon Street is definitely seedy, yet overall the French Quarter is charming. We had a blast!

Room Tip: If you're looking for action ask for a balcony overlooking Bourbon Street. If you seek some tran...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, June 5, 2013
Dear Craig94707,

It's great to hear that you enjoyed your trip to New Orleans. We hope that your wife had a very happy birthday. Please visit us again soon!
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Nj
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 27, 2013

Hotel is right where it's at although that can be a plus or minus. We only had 1 night in NOLA so for us it was nice to be in the heart of things. Although I am SPG gold I didn't get a very nice view, overlooking the parking lot however that could be because as I was with a friend we wanted 2 beds and that wasn't available. They also charge to give you a fridge in the room.
Elevators take forever. Aside from these minor details the hotel is nice in great spot and we were happy we chose it and would do so again.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, June 5, 2013
Dear Joseph K,

We apologize for the issue you had with your view in your room. We strive very hard to ensure that all of our SPG members are well taken care of. However, thank you very much for taking the time out to leave your feedback. We're so glad you'd choose us again, and we hope to see you soon.
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New Jersey
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 27, 2013

This hotel has a great location. It can get noisy at night, but you have to be ready for that. The rooms were clean, the beds were comfortable and the staff were friendly. We were so busy that we didn't get a chance to eat in the restaurant, but the menu looked varied and inviting.

We stayed as part of a block of rooms for a wedding party, so the price was reasonable and the room, while small, was a great value for the price. We had four people in one room, and had a room without a balcony, or without much of a view (fifth floor overlooking the parking deck and pool, if we craned our necks to see down.) If you want to spend a little more, and don't mind the noise, I'd recommend asking for a room with a balcony overlooking Bourbon Street. Maybe next time!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, June 5, 2013
Dear viktoriag,

We are glad you enjoyed your stay and we hope the wedding was fun. Thank you for taking the time out of your day to write a review. We appreciate your feedback, and can't wait to see you back next time for a balcony room overlooking Bourbon Street.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton French Quarter

Address: 541 Bourbon Street, New Orleans, LA 70130 (Formerly Ramada Plaza Hotel - Inn on Bourbon)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#64 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points By Sheraton French Quarter 3*
Number of rooms: 186
Official Description (provided by the hotel):
The Four Points by Sheraton French Quarter hotel is ideally located nearby world renowned Jazz, parades, shopping, and Cajun food at the intersection of Bourbon and Toulouse streets. ... more   less 
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Also Known As:
Ramada Plaza Hotel
Ramada New Orleans
New Orleans Ramada

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