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“Watch out for overpricing.” 3 of 5 stars
Review of Four Points By Sheraton French Quarter

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Four Points By Sheraton French Quarter
3.0 of 5 Hotel   |   541 Bourbon Street, New Orleans, LA 70130 (Formerly Ramada Plaza Hotel - Inn on Bourbon)   |  
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Ranked #78 of 153 Hotels in New Orleans
Middletown, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Watch out for overpricing.”
3 of 5 stars Reviewed May 30, 2013

We went on a Wednesday night and for some reason that night was more than any other night of that week..not sure why.? The front desk said because of the Opera being there that evening(which did not interest us) and they were having a free BBQ & Beer taste at the bar. That turned out to be a joke with cold nachos and a 6oz beer taste only....then we were told the pool was closed for a private party.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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376 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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English first
Victoria, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 29, 2013

Although the FourPoints Sheraton was average hotel, the location was just excellent, where all the action was centered in New Orleans, right on Burbon Street. Every night Bourbon Street came alive with people, music and a variety of sights and sounds. We loved the location where all the action was and also close to restaurants and other attractions.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley, CA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2013

My wife & I took a pleasure trip to NOLA to celebrate her birthday. We were looking for a clean affordable hotel that was centrally located. We found this property via an online discount site for a rather unbelievable price.

When we first checked in, we were given a small bland room. After a little negotiation, we talked the front desk into an upgrade. We decided upon a room overlooking Bourbon Street because we didn't mind the noise and so we could people watch.

The staff was extremely friendly and helpful. The room was perfect and our overall stay was fantastic!

As far as location, there are many opinions about the ideal area to stay while visiting NOLA. Given the type of trip this was for us, we were pleased. Bourbon Street is definitely seedy, yet overall the French Quarter is charming. We had a blast!

Room Tip: If you're looking for action ask for a balcony overlooking Bourbon Street. If you seek some tran...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, June 5, 2013
Dear Craig94707,

It's great to hear that you enjoyed your trip to New Orleans. We hope that your wife had a very happy birthday. Please visit us again soon!
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Nj
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 27, 2013

Hotel is right where it's at although that can be a plus or minus. We only had 1 night in NOLA so for us it was nice to be in the heart of things. Although I am SPG gold I didn't get a very nice view, overlooking the parking lot however that could be because as I was with a friend we wanted 2 beds and that wasn't available. They also charge to give you a fridge in the room.
Elevators take forever. Aside from these minor details the hotel is nice in great spot and we were happy we chose it and would do so again.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Caroline_Ko, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, June 5, 2013
Dear Joseph K,

We apologize for the issue you had with your view in your room. We strive very hard to ensure that all of our SPG members are well taken care of. However, thank you very much for taking the time out to leave your feedback. We're so glad you'd choose us again, and we hope to see you soon.
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New Jersey
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 27, 2013

This hotel has a great location. It can get noisy at night, but you have to be ready for that. The rooms were clean, the beds were comfortable and the staff were friendly. We were so busy that we didn't get a chance to eat in the restaurant, but the menu looked varied and inviting.

We stayed as part of a block of rooms for a wedding party, so the price was reasonable and the room, while small, was a great value for the price. We had four people in one room, and had a room without a balcony, or without much of a view (fifth floor overlooking the parking deck and pool, if we craned our necks to see down.) If you want to spend a little more, and don't mind the noise, I'd recommend asking for a room with a balcony overlooking Bourbon Street. Maybe next time!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, June 5, 2013
Dear viktoriag,

We are glad you enjoyed your stay and we hope the wedding was fun. Thank you for taking the time out of your day to write a review. We appreciate your feedback, and can't wait to see you back next time for a balcony room overlooking Bourbon Street.
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New York City, New York
Top Contributor
234 reviews 234 reviews
25 hotel reviews
Reviews in 56 cities Reviews in 56 cities
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed May 27, 2013

This hotel is right in the center of the action on Bourbon. The rooms are pretty small and the bathroom was the smallest I had ever seen in a hotel, but if you are looking to be right on Bourbon this was the place to be. Personally it was too close to the action..it was loud at night. I prefer a quieter spot to rest then get back to Bourbon when I am ready...

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Top Contributor
190 reviews 190 reviews
37 hotel reviews
Reviews in 88 cities Reviews in 88 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed May 23, 2013

Having caught the French quarter shuttle service from the airport, I found myself disappointed by the hotels we called at on the way to the four points at Sheraton. On arrival at the hotel any disappointment disappeared. The hotel itself is at the heart of Bourbon Street in the most vibrant area of the French Quarter. For rooms at the front this means noise from the street well into the small hours. Rooms at the back provide the perfect mix of being at the beating heart of the area with a quiet place to retire.
The two lifts are small and when one of them broke down it was difficult to get to our room. Forced use of the staircase behind the lifts showed it is not well maintained and the floor signs and ground floor exit through a push bar door was unclear.

Furniture in the bedrooms is large as are the beds and pillows which were clean and comfy. The staff at reception were excellent but the old building is a maintenance challenge although some of the loose electrical fittings in the room had clearly existed in a poor condition for some time. A further challenge for the maintenance staff is the old plumbing which results in different water pressure in different rooms. Breakfast was enjoyable but why American Hotels still use pop up toasters rather than the flow through toasters used elsewhere in the world is a mystery to me. The hotel is a series of compromises but some simple improvements that could be made scream out at the visitor. The location and ambience however overcome all of the irritations and I recommend the hotel to any visitors planning to stay in the French Quarter.

Room Tip: Rooms on the front are noisy into the early hours
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review, May 28, 2013
Dear st8sman,

We appreciate your kind words and are so glad you would recommend us to any other visitors heading into the area. We do apologize for the issues with the elevator service, and we are sorry about the condition of the building. As you noted, it is an older, historical site and unfortunately that comes with some disrepair. Please rest assured we are currently in the process of undergoing a renovation and many of these issues are being fixed. We hope to see you again the next time you're visiting New Orleans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton French Quarter

Address: 541 Bourbon Street, New Orleans, LA 70130 (Formerly Ramada Plaza Hotel - Inn on Bourbon)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#74 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points By Sheraton French Quarter 3*
Official Description (provided by the hotel):
The Four Points by Sheraton French Quarter hotel is ideally located nearby world renowned Jazz, parades, shopping, and Cajun food at the intersection of Bourbon and Toulouse streets. ... more   less 
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Also Known As:
Ramada Plaza Hotel
Ramada New Orleans
New Orleans Ramada

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