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“Extremely Disappointed” 3 of 5 stars
Review of Audubon Cottages

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Audubon Cottages
3.5 of 5 Cottage   |   509 Dauphine St., New Orleans, LA 70112 (French Quarter)   |  
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Hotel amenities
Special Price
10% off room rate
Certificate of Excellence 2014
home
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Extremely Disappointed”
3 of 5 stars Reviewed November 17, 2013

We could have stayed anywhere and chose Audubon based on reviews.
Cottage 6 for $500.00/night is suitable for 1 person at best - not for a couple.
Inadequate closet space , no storage in the bathroom, pillows hard as rocks and a peculiar odor of cheap deodorizer that never diminished, generally claustrophobic.
Breakfast was accurately portrayed by other reviewers: sub - standard.
Curious, as it wouldn't take much to upgrade the offerings to align with the exclusivity Audubon advertises.
The property is beautifully kept and the staff accommodating .

  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
    98
    7
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Greek first
  • Japanese first
  • Any
English first
Guelph, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2013

My three girlfriends and I decided to visit New Orleans for Hallowe'en. We just stumbled on the Cottages when we were searching for a hotel. They far exceeded our expectations!! We stayed four nights in Cottage 5. Prior to our arrival we asked our butler to have our room stocked with wine, beer, champagne and cheeses for our arrival. Amanda was more than happy to accommodate! We loved our room and there was lots of room for four of us to spread out. Our courtyard was gorgeous and that is where we spent a lot of our time. The pool was in perfect condition and we also spent a lot of time there. The location could not have been better! 100 feet stumbling distance from Bourbon street ;) Everyone went out of their way to make our stay perfect. Jeffery the gardener was more like a concierge! Every day he had tour and restaurant ideas for us and he gave perfect directions. We probably saw way more of New Orleans than we would have just based on his information! Breakfast was a lovely treat every morning as we definitely needed a kick after our late evenings out! Good hot coffee, cold orange juice, mini muffins, croissants, danishes, etc. We would just come out to our courtyard in our robes to this lovely breakfast...much nicer than having to get up and out to breakfast! We really have nothing negative to say about this place. We realize everyone is human and nothing will ever be 100% perfect but this trip pretty much was! Thanks again to our butlers Amanda and Stephanie, our two cleaning gals and Jeffery the gardener! We had a great time and will be back (whether you want us or not!!) ;)

Room Tip: In future trips we may try to get a private courtyard so as not to bother our neighbours with our la...
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 21, 2013

We just returned from a 3 day stay in Cottage 6 which was a 1 bedroom unit, there was no sitting room. The room was very clean and comfortable. The place was an oasis with a beaurtiful pool and outdoor common areas. My wife and I enjoyed the quiet and comfort the property afforded.

Based on the premium rates, I expected a higher level of service in two areas. One was the ability to enjoy the beautiful pool. It was freezing and uncomfortable to swim in. During our 3 day stay we were told the heat would be turned on but it never happened. It would have been nice to enjoy this amenity which is such an integral part of the property.

The second opportunity was to improve the breakfast offering. One of the great services was to enjoy a continental breakfast delivered to the the adjoining courtyard or in your room. This came as promised and was delivered with a smile. Fruit, pastries, yogurt and grits were provided along with coffee and juice. The fruit was very fresh and good. The yogurt and pastries were no different that that available from a vending machine or at a courtyard, holiday inn, hampton inn, etc. For those reading this, the breakfast is definitely continental as advertised, and the quality fo the food should be kicked up a notch to be consistent with the exclusivity of the property, accomodations, and rates.

We would definitey stay at the Audubon Cottages, the staff was eager to please and very kind.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilbraham, Massachusetts
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
Reviews in 22 cities Reviews in 22 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 19, 2013

The Audubon Cottages are just amazing. This place is often referred to as a "private Oasis" in New Orleans....that is putting it mildly. The cottages are are located in the heart of the city, yet you feel like you are in the middle on nowhere. You enter through a keyed private gate right off Dauphine St, and step into pure serenity. The cottages have their own private gated courtyard. The cottages themselves are truly amazing, very spacious, and very well done. Two large bedrooms, with private baths, and a large living room, finely appointed. The history behind this property is equally impressive. I have never stayed in such a quaint place before, and would have a difficult time finding one again. I would not hesitate to stay at the Audubon Cottages again. The price is a bit steep, but it does come with a butler!!! If you have the opportunity to stay here, you should do so.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2013

We stayed in cottage 2. Lovely - looked exactly as shown in photos above. The hotel is one street away from the craziness of Bourbon St, but the minute you go through that door to the courtyard, you're in an oasis. Everything was beautiful upon arrival.

The challenges were as follows:
- since when does a butler not know the local restaurants? She had only one to recommend, ironically the one right across from the related hotel.
- somehow they forgot to clean our room on Sunday. Yes we left later than we had the day before (10:30 vs. 9:30) but really? The garbage was collecting on the sitting room sink - yes, we went through a lot of water, pop (which is included) and a few collectable cups from the bars, but why would those not be removed? We had to actually ask for the service lady to take them. Also why wouldn't she think to replace the shampoo every day and get us another bar of soap?
- breakfast was beautifully presented but pretty cheap, given the quality of the hotel and price of rooms. That said, the coffee and orange juice were excellent. Took a while to receive if you hadn't asked night before...
- wildlife - we had a nice little visit from a rat in our courtyard. Now I realize that New Orleans generally has a rodent and bug problem. While the staff handled the incident very well, I am wondering if the fact that everyone is eating in their courtyard and the clean up takes forever is a factor in rodent visits?

Bottom line: I would stay here again. It's beautiful. The courtyards are charming. The pool is nice. The rooms are comfortable and the amenities are good. But, for a hotel of this price, I expected better service - Holiday Inn at the Ritz...

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

This is a spectacular place to stay in New Orleans! The cottage we stayed in (No.1 - the two bedroom) is a gorgeous space with a large, comfortable living room and two beautiful bedrooms with private baths. The cottage has a private courtyard with a saltwater swimming pool that is well maintained. During our weekend stay, it seemed like we had the pool all to ourselves. The staff is courteous and our butler made sure everything was to our liking several times each day. The most amazing thing, however, is the location -- right off of Bourbon in the heart of the French Quarter. You would think that being right in the middle of that craziness would be loud, but we slept very soundly. All in all, a perfect stay.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silverhill, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2013

I've always wondered about the cottages and courtyards of the French Quarter. To step through the green gate at 509 Dauphine was incredible. I was greeted by the French Quarter Butler, Amanda, who showed me to my cottage. The building had a private courtyard lined by a brick wall and plants. Even though Bourbon Street is only a block away, the most noticeable sound was the water splashing in the fountain. The room was amazing. It had an antique appearance without the run-down or stale museum feel you find in many older buildings. The refrigerator and coffee machine were tucked away in an old armoire in the parlor. The beds were very comfortable. I was in Cottage 3 and I understand why they said it was Elizabeth Taylor's favorite. The whole place was beautiful and the staff was great. The only problem might have been that you've got the whole French Quarter right outside the door and you don't want to leave.

Room Tip: My cottage was on the street side, but I didn't have any problems with noise.
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Audubon Cottages

Address: 509 Dauphine St., New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #2 of 24 Specialty Lodging in New Orleans
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Audubon Cottages 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
The Audubon Cottages are a local treasure, full of history, character and charm that evoke the feeling of old New Orleans. Once home to John James Audubon, each of the seven one or two bedroom suites is unique and offers a private or shared courtyard. Complimentary French Quarter butler service, continental breakfast & WiFi is included. ... more   less 
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Also Known As:
Audubon Cottages Hotel New Orleans

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