i stayed here in may for a conference and found the location quite convenient and central. as with all W's, the decor was fresh and stylish, although the rooms were small. it seems that many of the complaints arise from individual snafus with service, i did not experience any of these. the concierge was very helpful to me in finding restaurant reservations and other help. the pool area was also nicely decorated, albeit small and the exercise room was very nice.

i think this as other W's is solid choice for someone looking for a more design oriented, urban experience. space is an issue, but if you manage your expectations you wont be too disappointed.

We stayed at the W New Orleans. I had never stayed in a W before, and now I don't ever want to stay in anything other! We went for a conference and got a great deal through hotwire at this hotel. The place is very trendy and sleek. The staff was just ok, but the room was fantastic. The beds? Forget about it. Lets just say I was late to the conference a couple of days LOL. The beds are like big fluffy clouds. As far as the bathroom it didn't have a fan to vent the steam and our tub got clogged a few times warranting maintainance to come up a couple times but it didn't bother me that much. One day the cleaning crew didn't show up til after 4, but they compensated me by giving me a boatload of the Aveda products that they put in the bathroom. They have a cool bar/club downstairs, the name escapes me but it was very nice, dark with beaucoup candles everywhere. Pricey drinks though. The location is awesome, can easily walk to the french quarter, and it's dead across the street from harrahs casino $$$. Where inside, they have a pretty good breakfast buffet for like 10-or 12 dollars I think. Also inside the casino is a fantastic restaurant called Besh steakhouse. Outstanding food and impeccable service...be sure to make rezzies for this place or you'll be waiting hrs to get a table. A few other noteworthy restaurants: Bacco on Chartres St,,,,this place was so awesome we went TWICE! We went to Emeril's NOLA, and were highly displeased with the server we had. He acted like he was doing us a favor by waiting on us...had to wait for drinks forever and he didn't even offer dessert. When we asked for the dessert menu he dropped it off, meandered back and asked what we wanted, by then we were disgruntled and said we would pass, he shrugged his shoulders and walked away. However I have to be fair and tell you the food was delectable! Therefore I must say you should go, I just wish I knew the ---- servers name so I could tell you to avoid him!
Anyhow enough about the restaurants, this is about the W. I am bummed because our conference is in Texas this year and there is no W hotel, so hopefully we find something comparable. Feel free to email me with ANY questions you may have.

We stayed at the W for 4 nights in late May and had an amazing time. The location is close enough to the French Quarter for shopping and stumbling home after one too many drinks, yet far enough away to sleep until noon with no street-noise disturbance. The atmosphere is extremely trendy, stepping on the line of "too trendy" at times; but a warm lobby with a welcoming martini bar and friendly staff constantly looking to offer help, and tourist advice/suggestions on what to see and do in NOLA. I would definitly consider this a 30-under hotel, or those young at heart... as all staff and guests seem to be some of the youngest & hippest in the city. Rooms are pretty small, but clean ~ beds have great linens, but not comparable to the "Westin Heavenly Bed" (then again, what is?) Overall, I had a great visit to NOLA, made even more memorable by the W hotel, the friendly staff, and one too many martinis. ** My favorite thing ~ Large rugs in front of elevator are changed 3x's daily to read Good Morning, Good Afternoon, Good Evening. Nice touch that always made me smile...

My husband and I stayed there 2 nights and we were quite pleased. The staff, front desk, and concierge were all very helpful and friendly. Thanks you to Damian for such wonderful customer service. They all went out of their waywith a smile to help every person staying at the hotel. The room was large, stylish, very clean, and had a view of the city. We would definitely stay there again!