We stayed at the W New Orleans and were very pleased with our experience. It was a combination Business and vacation trip. The location was fabulous, within walking distance to everything in the French Quarter. The staff was professional and helpful. Quentin was especially a pleasure to get to know, with his positive friendly attitude. Greeting us with “have a nice day” and “welcome back” every time. The housekeeping “styling” ladies were wonderful, friendly and more than happy to make sure we had the extra towels we asked for.
The hotel room decor is modern and trendy with unique backlighting features, not exactly to our taste but we had a large corner room with 2 queen beds and large bright windows. Beds were comfy and room was clean. My only complaint would be the lighting in the bathroom was very low but I worked around it by taking the makeup mirror out to the desk area for better light. We had a small maintenance issue with the bathroom door pull falling off but they were very quick at having it repaired for us. We also had problems with the phones, could not figure out how to call the front desk or other rooms.
The common courtyard and pool area is gorgeous and beautifully lit at night.
SoBu restaurant connected to the hotel had great food although smallish portions for the big eaters in our group.
Overall accommodations were very good and we would stay there again.
- Official Description (provided by the hotel):
- W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more less
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- Also Known As:
- w New Orleans - French Quarter Hotel New Orleans
- w Hotel New Orleans