This hotel is in the heart of the French Quarter, so the location couldn't be better. We arrived by car and did valet parking and the valet guys were very nice and efficient.
We went to the lobby to check in (which was empty at 8pm) and said we had a reservation. The front desk lady confirmed it and told us to wait, stating she would be right back. We stood alone for 15m in the lobby until she came back and offered no explanation for the waiting time. When you're paying $450 a night the least the hotel management could do is to train their front desk better and offer a better welcome to their guests.
The room was nice, a little bit dusty, a weird configuration but overall good. Our windows gave to inner courtyard so we didn't hear any noise from the crowds on the French Quarter. We were tired so ended up going to the hotel restaurant which is kind of a new restaurant in town. The food and service were good.
Overall, nothing can beat this location if you're looking to stay around the French Quarter and Nola attractions. Even though it's in a busy and noisy part of town we couldn't hear any noise in our room. The valet service was great and always cordial and apart from the check-in incident we had no further problems with the front desk and actually liked the hotel.
Would definitely stay here again.
- Also Known As:
- w New Orleans - French Quarter Hotel New Orleans
- w New Orleans - French Quarter Hotel
- w New Orleans
- w Hotel New Orleans
- Official Description (provided by the hotel):
- W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more less
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