The hotel is small, elegant & beautiful. The rooms were great -gorgeous bathroom - very chic. Amenities in the bathrooms are all bliss products, great bathrobes too. There is no lobby however, the outdoor space is divine. The pool is heated like a bathtub, open late with wonderful lounge chairs, small gazebos. The bar/restaraunt do not serve outdoors however we did go in and take out drinks and food. - very good location. Helpful staff - Near everything -

We stayed here with my parents in June and had a blast. This was our first trip to New Orleans with the children. We were a little apprehensive , to say the least. Upon arrival at the "W" all our apprehensions were whisked away. We received great service from the manager Michael upon arrival. My parents had a bad airline experience and Michael took it upon himself to make everything allright with a round of complimentary drinks.

My 8 year old son, Tyler, was treated like a king by all of the staff , especially Malik. Malik made us feel like we owned the hotel and we were welcomed to the hotel every time we returned from a day of shopping and sightseeing. Employees like Malik and Michael are the reason that people return to the "W".

Before we stayed at the "W" there were thousands of hotels in New Orleans , and my wife and I prided ourselves on staying in a different spot everytime. We have stayed at approximately 15 different hotels in N.O. (we love this city) Now there is only one hotel for us and know that any time that we visit New Orleans in the future - we will be staying at the "W" on Chartres !

I absolutely loved this hotel. The staff was so nice and the grounds were beautiful. The location couldn't have been better if you're like us and truly enjoy the French Quarter. We took advantage of the Acura Experience promotion that they offer and hitched a ride to dinner in a beautiful Acura MDX (much nicer than a cab!).
The one and only complaint is that they were having trouble with the key card system, so that was a little bit of a pain.
I'd highly recommend this hotel for the grounds, the location and of course, the sonderful service from the staff.

This is a great W hotel. Normally I find the decor very cheesy, but it is done well here. It is in the French Quarter, a couple of blocks off Bourbon, but also close to the antique shopping on Royal, great restaurants like Mr. B's and Nola, as well as Jackson Square and Cafe DuMonde.

My husband and I both lived in New Orleans at one point, and were a bit leery of staying the quarter, but this hotel has a great vibe, and was very convenient for our weekend plans. It really felt like a fun boutique hotel - not a national chain.

Pros
-Great French Quarter courtyard
-Close to a lot of attractions
-Clean, modern rooms
-Attentive service
-Our room had a nice balcony, perfect for a glass of wine in the evening

Cons
-Loud - but this is the French Quarter and it's to be expected
-Parking was $32 a night, not bad for the Quarter, but if you really don't need a rental car, opt for a taxi