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Hotel Le Marais: Traveler Reviews

3.0 of 5
717 Conti Street, New Orleans, LA 70130 (French Quarter)
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Hotel Le Marais
Ranked #2 of 150 hotels in New Orleans
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652 reviews from our community

Traveler rating
    421
    174
    37
    6
    14
See reviews for
Families
64
 
Couples
351
 
Solo
22
 
Business
52
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, England
Top Contributor
131 reviews 131 reviews
123 hotel reviews
Reviews in 120 cities Reviews in 120 cities
102 helpful votes 102 helpful votes
“Brilliant hotel, brilliant location”
5 of 5 stars Reviewed November 30, 2012

Stayed 3 nights early November and had a great time. The hotel is just off Bourbon Street so amazingly convenient for all the good stuff you might want to do. Staff very friendly and helpful, We had a Superior room with view into the internal courtyard, quite pleasant, and the room was exceptionally well equipped and comfortable.
We availed ourselves of the free drink they offer, and a few more and enjoyed the included breakfast (though sometimes they may have been a little slow in replenishing things that had run out). But that's a small niggle - all in all it was great, would very happily go back.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask RedHeadPeter about Hotel Le Marais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
druglas, General Manager at Hotel Le Marais, responded to this review
December 6, 2012
Dear RedHeadPeter,

Hotel le marais would like to thank you for staying with us and enjoying three great nights at our hotel. We appreciate your kind words on our very friendly and helpful staff, our quite pleasant courtyard, and our exceptionally-well equiped and comfortable rooms. At Hotel le marais we pride in providing the highest quality of service and I am glad that we have done it again. Thank you for staying with us and Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cgreeneyes
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Convenient Location; Great Hotel”
5 of 5 stars Reviewed November 29, 2012

Wonderful, Clean, Hotel. VERY close to the action of Bourbon St, but was totally quiet. We did request a higher floor, courtyard, away fr the elevator and ice machine. Staff were v helpful.The included breakfast was great; much better than std continental b'fasts: great bacon, sausage, eggs, various bagels, danish, cereals, oatmeal, juices,fruit. Nice bar w/ a free drink.
Cons: Not really what I'd call a pool, more like a quite small wading pool.
The shower was v different w/its 1/2 panel door; i knew there was no tub, but not a detachable showerhead, so take a shower cap. My main dislike was that the lobby cookies appeared to be fr a box, and they were in a jar which people could stick their hands into, so I didn't take any, and had to go out and buy an evening sweet; I expected nice-sized freshly baked cookies like at other hotels.

Room Tip: Courtyard, higher floor, away fr elevator and ice machine
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask cgreeneyes about Hotel Le Marais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
druglas, General Manager at Hotel Le Marais, responded to this review
December 6, 2012
Dear Cgreeneyes,

Thank you for choosing to stay at Hotel le marais in New Orleans. We are happy to hear that you had a delighted stay. Thank you for your very nice comments on our wonderful and clean hotel, very helpful staff, our variety breakfast (sausage, eggs, various bagels, great bacon, oatmeal, juices, fruit, and nice bar with a free drink). We would also like to thank you for your suggestions as they will be a great help. Once again thank you for staying with us and please comeback and see us soon. Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“Great customer service”
5 of 5 stars Reviewed November 26, 2012

I wasn't planning on writing a review because I was staying here for a wedding (and therefore didn't pick the place myself) but they handled a travel adventure my husband and I had so well that I had to comment. In brief, our connecting flight to New Orleans got cancelled about two hours after it was supposed to leave and we had to miss our first night at the hotel. It was way past the point where we could cancel without penalty and I called the hotel only to tell them to please not give up our room and that we would be there at around 8 or 9am the next morning when our new flight got in. The room was ready when we arrived and they let us check in at 8:30am. When we went to check out less than 24 hours later I was extremely pleasantly surprised that they only charged us for one night. I didn't even ask (and I wasn't going to anyway). Maybe I'm jaded but I was completely not expecting that. Super kudos to the Hotel Le Marais for helping alleviate some of our stress with our travel fiasco. (FYI, our flight was cancelled because the pilot decided not to show up. We were on the plane and everything. Not American Airlines either. How is that even possible?)

As for the hotel itself, the room was comfortable and the location great. Again, I wasn't there to tourist much but for the few hours I had it was nice to just walk out the door and take a stroll. The breakfast was also a bonus we hadn't anticipated and very happily received. Can be noisy at night but some earplugs did the trick and I'm pretty sure any hotel in that area would be noisy.

Room Tip: Higher floors may be quieter. We were on the top floor and I think it helped. Rooms right in front o...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask jesster810 about Hotel Le Marais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
druglas, General Manager at Hotel Le Marais, responded to this review
December 6, 2012
Dear Jesster810,

We are delighted to hear that you decided to post a review of your most recent experience at Hotel le marais in New Orleans.

Wow, we definitely do not see flights getting canceled because the pilot decided not to show up at least not that often. We are so sorry that you had to go through that experience with the airlines, it must have been very stressful especially if you were already on the plane. One thing that we do best at Hotel le marais is to take your stress and worries away and I am glad to hear that we have done it one more time. Thank you for the kudos and for staying with us. Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamden, Connecticut
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
“Great place to stay”
5 of 5 stars Reviewed November 25, 2012

Our trip was fun and this hotel is in the perfect location inside the French Quarter. Hotel was very clean, the staff were very nice. The bar area is very nice as well. We didn't spend a lot of time at the hotel, but hotel experience was great.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
See 3 more reviews by Ted C for New Orleans
Ask Ted C about Hotel Le Marais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
druglas, General Manager at Hotel Le Marais, responded to this review
December 6, 2012
Dear Ted C,

Thank you for choosing to stay at Hotel le marais in New Orleans. We are glad to hear that you had an excellent stay and that you enjoyed our very clean hotel, very nice staff and very nice bar. Please come back and visit us soon. Happy Holidays!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
35 helpful votes 35 helpful votes
“First Anniversary Treat”
5 of 5 stars Reviewed November 24, 2012

We stayed here for our first anniversary after reading a massive amount of reviews. We were not disappointed. The location was great, we had no problems with street noise, although we were on the top floor. The breakfast buffet included in the rate was more than expected, it was pretty much a full breakfast. The martinis we had at the bar were delicious.. The room was typical boutique hotel-size (on the small side) but well decorated. The beds were extremely comfortable. The rooms and hotel were immaculate. I have stayed at many of the smaller hotels in the Quarter and a couple of the larger ones. Although we booked well ahead of time and got a great deal,but we would definitely stay here again

Room Tip: We were on the top floor, so we had no problems with street noise
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by sebchicago for New Orleans
Ask sebchicago about Hotel Le Marais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Marais

Also Known As:
St Ann Marie Antoinette Hotel
Hotel St Ann Marie Antoinette
Address: 717 Conti Street, New Orleans, LA 70130
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Shuttle Bus service Swimming Pool
Hotel Style:
#2 Family Hotels in New Orleans
#4 Business Hotels in New Orleans
#19 Romantic Hotels in New Orleans
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Be inspired by an effortless amalgamation of classic and modern. Hotel le Marais is New Orleans’ newest upscale boutique hotel. It is where the trendsetters, influencers and fashionistas go to stay in the heart of it all. Set amid a historic and cultural backdrop, this French Quarter hotel is a modern and upscale sanctuary with four-star amenities and a high level of personal service. ... more   less 
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Hotel Le Marais
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