This courtyard despite its reasonable location is a very poor choice. We had power failure from 3pm till late at night in the middle of Winter in January. It was raining profusely which added to the problem. The hotel manager was most unhelpful....unsympathetic and uncaring. Her customer skills really need improvement.
The rooms did not have a safe....all in all this is not a category 4 hotel. It really needs a makeover
Would never stay there again
- Official Description (provided by the hotel):
- Our hotel in Downtown New Orleans offers deluxe French Quarter accommodations near Bourbon Street, New Orleans Arena, and the Louisiana Superdome. The Bistro at our downtown New Orleans hotel offers healthy choices, a variety of breakfast and dinner options, an evening bar, and Starbucks coffee. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard New Orleans St. Charles Hotel New Orleans
- New Orleans Courtyard