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Family Inns: Traveler Reviews

6303 Chef Menteur Highway, New Orleans, LA 70126
Hotel amenities
Family Inns
Ranked #130 of 150 hotels in New Orleans
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8 reviews from our community

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North Port, Florida
1 review
1 helpful vote 1 helpful vote
“Horrible Stay”
1 of 5 stars Reviewed February 6, 2012

I would stay at the Super 8 across the street, but never here again. The room was old and dirty. The toilet was broken. The shower was nasty and there was NO hot water at night or in the morning. There was no internet service like they had promised. There were no blankets on the beds and when we asked for some were told they could not be delivered till the middle of the nite since only one staff person was available and she had to stay at the front desk until someone else came in to work. The breakfast room was dirty: unsanitary doesn't even begin to describe it. The staff was belligerent, and uncooperative. Customer service to them means they are right and the customer must be deluded! Worst stay of my life.

Room Tip: Go elsewhere or keep driving.
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  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Kate B about Family Inns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“They're trying, but....”
2 of 5 stars Reviewed August 11, 2011

This hotel is old, so my room has a moderate amount of damage, and the shower curtain and light fixture are rather rusty. The woman at the front desk was polite and friendly. The maids do a good job of cleaning, and the linens are good quality. No bedbugs, but I've seen 2 cockroaches, another species of bug I couldn't identify, and I liberated a wasp to the outdoors. There is a very small table, one chair and no desk. Surprisingly, there is a microwave and fridge. The old TV gets just 10 channels, two of which are local content. They have wireless Internet and a continental breakfast. There's truck parking in the back and an outdoor pool. It's in a rather noisy location, with Interstate 10 and Route 90 just yards away. Hookers are available on the corner.

This is the cheapest hotel I could find, and of course ya gets what ya pays for. The management is trying to make the place nice for their guests, but unfortunately they're hampered by an old building and a not-so-good location. This hotel is OK as long as you don't mind a few bugs and a room in slightly rough condition.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Roadie78 about Family Inns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Good Stay”
3 of 5 stars Reviewed January 17, 2010

It is probably the cheapest hotel there is except the one which was in a ghetto. Across the street is also a hotel for more than $100. This hotel had a good price and a nice room.

Stayed December 2009, traveled with friends
Was this review helpful? Yes 5
Ask MaxxHeinemann about Family Inns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Family Inns

Address: 6303 Chef Menteur Highway, New Orleans, LA 70126
Region: United States > Louisiana > New Orleans
Hotel Style:
Ranked #130 of 150 hotels in New Orleans
Price Range: $
Official Description (provided by the hotel):
Closed due to damage from Hurricane Katrina. ... more   less 

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