Just returned from 7 nights at the Holiday Inn Chateau LeMoyne. I am a Gold Prioirty Club member and had to fight for my amenities because I booked through Hotwire. Was never able to upgrade my room. I honestly think that we received the worst room in the house but we made do. The beds were comfortable and it was quiet at night.
The pool area was very nice. We used the pool at least twice a day and had a great time poolside!
The breakfast was overpriced and mediocre, but as children eat free at Holiday Inn, my 9 year old ordered pancakes every day and I had a cup of terribly weak coffee. The restaurant only serves breakfast and room service is only available during breakfast hours.
The hotel has armed security officers. I honestly have never seen this at a hotel before! My son and I didn't go out at night, so I can't say how crazy the hotel became after people came back from the bars.
The rooms didn't get made up until late afternoon. This irritated me at first, until I came to realize that 1 person was responsible for 2 entire floors and the hotel was at 100% occupancy. I tipped her generously the day before we left.
The location was great! All told, this is a solid 3 star hotel and I would return.
Bathrobes, slippers and umbrellas were not available. Front desk staff was rigid and inflexible. When you ask a question, they give you an answer and if you don't like it, that's just too bad.
The day that we left we called the front desk to arrange for a cab ride to the airport and to our delight were transported via Town Car at the same price as a taxi fare.
I do think that this hotel was a good value for the money at $119/night during Jazz Fest. Just remember that you get what you pay for and a 4 star property, this is not.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites