We stayed at the Ritz Carlton for 3 nights to move our daughter into college. The hotel itself was lovely, although a little dark, and had an odd layout. We had to use several elevators and walk across the hotel just to get to our room.
Other than that, the food at the restaurant was exquisite with great, live music.
But never before have I experienced such great service. This was the best service at any hotel I've stayed. They accommodated my request for a very quiet room (hotels don't always do that so successfully.) The staff was very courteous and helpful. The concierge staff, in particular Karen Ford, were wonderful. With all of our daughter's college activities we had to change our dinner reservations a few times. Karen rearranged them swiftly and without complaint. She also recommended wonderful restaurants for our family and friends.
We did have a snafu with our daughter's birthday cupcakes which I'd previously ordered. Marco Fanelli (Asst. restaurant manager) took care of the problem expertly and located new cupcakes the morning of our daughters birthday at a beautiful bakery on the way to her college and took care of the charge. I was very grateful for his quick remedy which turned out to be fantastic. I can't say enough about this hotel's staff. They were amazing. Thank you!
- Official Description (provided by the hotel):
- Closed due to damage from Hurricane Katrina until December, 2006. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Marriott, Hotels.com, Orbitz, Despegar.com, Priceline, Booking.com, TripOnline SA, Odigeo and Tingo so you can book your The Ritz-Carlton, New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Ritz-Carlton New Orleans Hotel New Orleans
- New Orleans Ritz Carlton
- Ritz New Orleans
- Ritz Carlton New Orleans