We stayed at this Ritz over for a long weekend for 4 nights. I would say overall it was a good experience. I'll list the pros and cons to make things easy.
-Location is great as it is close enough to the action, but far enough away that you aren't consumed by it.
-Staff is great. Seriously, everyone was incredibly nice and the customer service level was very high.
-Spa was great. My wife and I each had a massage and the experience was excellent.
-The rooms are due for a rehab. They're not awful, but for a Ritz, you'd expect a little better. We had a broken shower curtain, some chipping paint, screwed up drapes, etc.
-House-keeping was average at best. I literally don't think they vacuumed our room or hallway once over the course of 4 days.
-When you're staying at a "luxury" hotel, I'm one of those people that thinks coffee in the lobby should be complimentary (not $5 a cup).
All in all this is a good hotel, but probably needs to be upgraded in the next couple years to maintain Ritz qualuty. We got a fantastic deal online which made it worthwhile. However, if I had to pay the rack-rate, I'd be disappointed. Will I come back? Probably, if we can get a good deal on the room again.
- Official Description (provided by the hotel):
- Closed due to damage from Hurricane Katrina until December, 2006. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Tingo, Travelocity, Marriott, BookingOdigeoWL, Priceline, Hotels.com, Otel, HotelsClick, Venere and Agoda so you can book your The Ritz-Carlton, New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Ritz-Carlton New Orleans Hotel New Orleans
- New Orleans Ritz Carlton
- Ritz New Orleans
- Ritz Carlton New Orleans