We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Place in Town” 5 of 5 stars
Review of The Ritz-Carlton, New Orleans

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added The Ritz-Carlton, New Orleans to your Saves list
The Ritz-Carlton, New Orleans
4.5 of 5 Hotel   |   921 Canal Street, New Orleans, LA 70112 (Central Business District)   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #27 of 154 Hotels in New Orleans
Miami Beach, Florida
Top Contributor
145 reviews 145 reviews
52 hotel reviews
Reviews in 60 cities Reviews in 60 cities
36 helpful votes 36 helpful votes
“Best Place in Town”
5 of 5 stars Reviewed August 2, 2013

Beautiful rooms. The Ritz-Carlton, New Orleans has a lot of great spaces to just relax or get some work done like the Library or the Courtyard. Walking distance to shopping, sightseeing, restaurants and bars. Great gym with cardio and workout room.

Stayed August 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,398 reviews from our community

Traveler rating
    776
    364
    142
    80
    36
See reviews for
179
493
44
338
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Dallas, Texas
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2013

We had a room that looked over Canal Street so the noise never bothered us. The service was impeccable at every level; everyone was unfailingly polite. The parking valets suggested good restaurants and the breakfast servers called my room when I left my pillbox at the table. I would stay here again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McLean, Virginia
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 29, 2013

Great check in experience and good service. The room was comfortable but the best part was the view of the Mississippi. Many of the courtyard rooms look out on the river and it is conveniently located to everything. This hotel aims to please and it shows.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2013

I chose to stay at the Ritz on my trip to New Orleans with my fiancé because of its proximity to Bourbon Street. It was about two blocks over, making it easy to walk everywhere we wanted to go. The hotel itself was gorgeous, the staff was courteous and the rooms were very nice and super clean. I loved how they had the open air courtyard as well. I would definitely stay there again!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 28, 2013

Staying at a Ritz is always a pleasure. The Canal Street, New Orleans location is no exception. Impeccable staff, they always greet you by name on check-in, free ice-cold water after a run (really nice in hot, humid NOLA). The rooms are nice & big. Really nice, period styled bathroom. However, the place could use a freshen-up. The carpet in the hallways was worn: overall seemed just a little dingy. Great location on Canal, just steps from Bourbon Street & the French Quarter. The Garden District cable car is also just steps away.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sulphur, Louisiana, United States
1 review
5 of 5 stars Reviewed July 27, 2013

Quick easy check in. Staff was amazing and very hospitable. They catered to our every need. We were craving fried oreos, and when the concierge could not find any for us he had the chef make them for us.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2013

Stayed here for a business meeting and of course (as you expect from the Ritz) everyone treated me like I was a Royal. I was really impressed when I asked a desk clerk if he would "do me a favor", to which he responded, "I would LOVE to do you a favor!" What a great line, and I know I was being sold, but his delivery was belive able and I was impressed. Great job by all.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Ritz-Carlton, New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in New Orleans
#10 Luxury Hotel in New Orleans
#12 Business Hotel in New Orleans
#20 Romantic Hotel in New Orleans
#35 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Number of rooms: 452
Official Description (provided by the hotel):
Closed due to damage from Hurricane Katrina until December, 2006. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Marriott, Expedia, AAA Travel Services, TripOnline SA, Priceline, Travelocity, Odigeo and Tingo so you can book your The Ritz-Carlton, New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans

Owners: What's your side of the story?

If you own or manage The Ritz-Carlton, New Orleans, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.