We had a great 4 day weekend at this hotel. I agree with previous reviewers that this hotel is an oasis in the city. It is quiet, secure and close enough to the action yet far enough away. We stayed in a club level room and we cannot say enough good things about the club level. It is worth every penny for the complimentary drinks and food. Wine, beer and liquor are available at no cost and there is a good variety. Breakfast, lunch, snacks, appetizers and desserts were all delicious and varied from day to day. The club level room was very spacious and the bathroom was especially nice with a separate toilet room, walk in shower and soaking tub. The spa although nice is not quite a 5 star experience. There was no European bath style plunge pools as one might expect from this type of property. There was also no comfortable chaise lounges or furniture to relax in while waiting for your treatment (only semi-comfortable wing chairs). In my opinion there is no other place to stay in New Orleans. We had some minor problems with check in and amenities but they were all taken care of promptly. Remember, if something isn't meeting your expectations, give them a chance to fix it!