This is decent value for money. Located on Esplanade Avenue, HH Whitney House was a comfortable 25 minute walk to the French Quarter and the more recently-developed street of live music establishments, and run by experienced owners who have been welcoming guests to New Orleans for a long time.
The house itself is on the rusty side. It seemed to be tilted. However, otherwise decently-maintained. The rooms all have themes to them. We stayed in the Scarlett O'Hara room, full of Scarlett memorabilia (dolls, books, framed still photographs from the movie, bed covers all green and gold, etc.). The rooms have private bathrooms, but some of the rooms have their private bathrooms located on a different floor or outside the actual bedroom. This might be inconvenient for some guests.
Some real suggestions for Glen, the owner, and things future guests should look out for:
- the Kleenex in the room smelled of vomit (according to my partner)
- Glen never explained how to use the hot water in our bathtub. It was genuinely tricky and while my partner figured it out eventually, the bathtub faucets merit prior explanation from the owner. We never got it.
- the keys to the bedroom and bathroom were also impossible. The keys are those antique keys with ribbons that look like they would open a "secret garden," and not the most precise. It was always a struggle to lock and unlock the doors. But again, no mention from Glen or explanation.
We interacted only with Glen (Randy? is the other owner). He was good about showing us where to go and what to do during our stay, and highlighted color-coded routes on his map for us. However, after this initial sit-down, Glen was unpleasant, passive-aggressive, and judgmental. Not what we expected.
During our three-day stay, Glen made passive-aggressive remarks about what he perceived as our "partying ways" ("I heard you guys come in at 3 AM last night, I woke up and couldn't believe the time" when in reality we came home at 1 AM; "Oh! I didn't expect to see you guys for breakfast. So nice of you to join us!"; "Are you finally going out for the day? (it was 3 PM)"). But bear in mind, we were in NOLA for the last three days of December. It's a festive season by definition. But Glen managed to make us feel unwelcome, like we were intruders, not guests.
The one morning we joined the other guests for breakfast (only served from 8.30 to 9.30), we found the food lackluster and standard.
We got the feeling that Glen does not actually enjoy people or strangers. Yes, we know he runs a business, after all. But we were shocked at the reception we got from him, given that he's been in the B&B business in NOLA for so long. We found him very off-putting, and we were glad to leave HH Whitney House.
- Official Description (provided by the hotel):
- Experience Southern Hospitality and Old World Charm in this 1865 Italianate Beauty. Your hosts, Glen & Randy, have created a near-perfect oasis for you to enjoy while visiting the nearby French Quarter, Fairgrounds and City Park, all within easy walking distance. Rooms and suites feature queen beds, custom amenities, ceiling fans, hardwood floors, in-room safes, free Wi-Fi. Property features lush tropical garden with swimming pool and hot-tub. Full breakfast and complimentary off-street parking is provided. ... more less
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- Also Known As:
- Hh Whitney House On The Historic Esplanade Hotel New Orleans