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“Good price on the rooms but cab fair will kill you!!” 3 of 5 stars
Review of Super 8 - New Orleans

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Super 8 - New Orleans
2.0 of 5 Motel   |   6322 Chef Menteur Highway, New Orleans, LA 70126   |  
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Ranked #71 of 155 Hotels in New Orleans
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Good price on the rooms but cab fair will kill you!!”
3 of 5 stars Reviewed January 11, 2012

The location was not to bad. It was 16-30$ cab fair one way to get down to canal street. The bus does pick up across the street, but we were advised not to ride it at night. The room was a typical motel room, but the bathroom didn't work the first 2 days we were there!! We had to go to the lobby to use the restroom( a bit inconvenient) The staff was super nice and helpful!! I was a little surprised they didn't do more to compensate us for the bathroom issue.The rates were really good considering what all was going on in New Orleans this weekend!!

Room Tip: our room was over the bridge seemed to be bigger than most of the others.
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  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8NO, Guest Relations Manager at Super 8 - New Orleans, responded to this review, January 12, 2012
On behalf of Super 8 New Orleans, we want to thank you for taking the time to send in a review for the hotel. We look at all reviews to assist us in training. Thank you for staying at Super 8


Kenneth Matherne
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845 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Cartersville, Georgia
1 review
5 of 5 stars Reviewed January 10, 2012

We found last minute accommodations here for a big LSU event. Found the reviews to be favorable and the price hard to beat, so we booked a room. Surprised at how easy the hotel was to find- right off the expressway, which is not pretty, but very convenient. Given its surroundings, the hotel seemed nice enough with a balcony and New Orleans flair.
Having arrived late, we were pleasantly greeted by the desk clerk who informed us of the free internet, workout room, continental breakfast, etc. The observant clerk even noticed where we had parked and told us we could stay there even though my husband had just commented to me privately that he thought we were going to have to move the car.
Our room was spacious and clean. (I checked the mattresses-looked brand new) The seat was up on a newly cleaned and spotless toilet. The bedroom had a mirror in it which is great when trying to get dressed, and we could leave the ironing board out and still have room to get around. Although we did not use them, the frig and microwave looked nice as well.
Upon checking out, we were greeted again by two very helpful employees. Cathy Smith happened to be reponsible for cleaning our room, and she obviously takes pride in her work because our room was spotless. And Tara, behind the counter, was equally professional and courteous.
We appreciate the value since there was nothing more that a "four star" hotel could have offered, but for a lot more money. Thanks!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8NO, Guest Relations Manager at Super 8 - New Orleans, responded to this review, January 12, 2012
On behalf of Super 8 New Orleans, we want to thank you for taking the time to send in a review for the hotel. We look at all reviews to assist us in training. Thank you for staying at Super 8
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 7, 2012

Very basic place to stay with adjoining buildings still run down from Katrina. If you have a car and looking for good value this is perfect. Complimentary Breakfast is adequate for what you pay. Overall we saved money on staying in french quarter... Taxi was $20 one way and closer to $45 to get to the airport.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8NO, Guest Relations Manager at Super 8 - New Orleans, responded to this review, January 12, 2012
On behalf of Super 8 New Orleans, we want to thank you for taking the time to send in a review for the hotel. We look at all reviews to assist us in training. Thank you for staying at Super 8

Kenneth Matherne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clinton, MS
1 review
5 of 5 stars Reviewed January 6, 2012

I'm so sorry that we didn't get this review out sooner. We stayed at this hotel December 16-17, 2011. The staff was friendly and helpful. The room was clean and cheery. We especially like housekeeper, Cathy Smith, who left us a sweet note with more towels one morning.

She was even nearby when we were checking out and asked how our stay was and thanked us for visiting. Such a sweetheart :*)

We would be happy to recommend this hotel for friends and family who may be visiting NOLA in the future.

Thanks so much,

Stephanie Murphy and Kevin Polk

Room Tip: Our room had a veranda that was really nice.
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8NO, Guest Relations Manager at Super 8 - New Orleans, responded to this review, January 12, 2012
On behalf of Super 8 New Orleans, we want to thank you for taking the time to send in a review for the hotel. We look at all reviews to assist us in training. And thank you for mentioning Ms Cathy. She is a wonderful employee to us and to our guest. Thank you for staying at Super 8

Kenneth Matherne
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Queensland
Top Contributor
164 reviews 164 reviews
77 hotel reviews
Reviews in 93 cities Reviews in 93 cities
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed January 4, 2012

Stayed a couple of nights in this hotel in New Orleans with my son in December.

Whilst it's a little out of the centre of New Orleans (it's a $16 cab fare to the French Quarter), the position is just fine and easy to find. Parking is a breeze, with plenty of room.

Service was mostly very friendly and helpful. When I checked in the lady on reception was uninterested and made me feel as welcome as leprosy, but the next day she was wonderful and helpful.

The room was spot on - spacious, clean and comfortable. Free WIFI, free use of business centre computer, free breakfast, good security and more.

It's was a nice stay, but on reflection I probably wouldn't stay again because of the unhelpful nature of the receptionist at check in. I'm over grumpy people.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8NO, Guest Relations Manager at Super 8 - New Orleans, responded to this review, January 12, 2012
On behalf of Super 8 New Orleans, we want to thank you for taking the time to send in a review for the hotel. We look at all reviews to assist us in training. I have spoken to the Front Desk Agent in reference to your comments. I am very sorry that your welcome was not a pleasant one. Thank you for staying at Super 8
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hornersville
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2012

We were a group of 24 going on a family/friends cruise. Let me first start by saying Kenneth is AWESOME. He is the Manager of the hotel and is so great to work with. I was in constant contact with him for almost a year...confirming, adding, changing names, etc. until the day we arrived. He was very professional, helpful and did everything to make our group stay more enjoyable.
The hotel is a great place to stay if you are on a budget. It is nice, clean, and very accomodating. Each room total was $56.39 (tax included) and we were able to leave all of our vehicles in the secured covered parking around back at no additional charge while on our cruise. The hotel is within 10 minutes of the French Quarter, about 20 minutes from Harrah's Casino and about 30 minutes from the cruise terminal.
The front desk staff was extremely helpful especially since our group checked in at different times thoughout the day and night. It's not near many restaurants or places that are within walking distance so we drove to most places.
Although, many say the hotel is not located in the best of neighborhoods, I can honestly say it is definitely a diamond in the rough. 24 of us stayed here and we left 9 vehicles here for 7 nights while cruising and we would not hesitate to stay here again and again. Thank you Kenneth and Super 8 staff for making our pre-cruise stay wonderful! - Tamra Martin

Room Tip: balcony rooms are HUGE!
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  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8NO, Guest Relations Manager at Super 8 - New Orleans, responded to this review, January 12, 2012
On behalf of Super 8 New Orleans, we want to thank you for taking the time to send in a review for the hotel. We look at all reviews to assist us in training. Thank you for staying at Super 8

Kenneth Matherne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Texas
1 review
5 of 5 stars Reviewed December 21, 2011

I enjoyed staying at this hotel on my recent Trip to New Orleans. One night Pre-cruise and one night post cruise. (two nights) The staff is friendly and helpful and fun to be around and to speak with. The rooms were clean and cool and very comfortable. I will stay here again when i return to New Orleans. The Nightly rates were very reasonable. They do have a continental breakfast which was good. My experience very pleasant. Thanks to the Management staff for making it that way, And by the way To the manager... My wife and I will like to try any recommendations on any great BBQ when we come through next time. =)

Room Tip: If you can get one of those Balcony Rooms. those are huge and have plenty of room for a family with...
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8NO, Guest Relations Manager at Super 8 - New Orleans, responded to this review, January 12, 2012
On behalf of Super 8 New Orleans, we want to thank you for taking the time to send in a review for the hotel. We look at all reviews to assist us in training. Thank you for staying at Super 8
Kenneth Matherne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 - New Orleans

Address: 6322 Chef Menteur Highway, New Orleans, LA 70126
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in New Orleans
#54 Family Hotel in New Orleans
#62 Romantic Hotel in New Orleans
#64 Business Hotel in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 - New Orleans 2*
Number of rooms: 96
Official Description (provided by the hotel):
The Super 8 New Orleans is conveniently located off I-10 at exit 240 A or B, and is the closest Super 8 to the French Quarter. We are located within minutes of the French Quarter, Bourbon Street, the Convention Center, Business District, Cruise Port, Superdome and many other iconic Big Easy attractions. Super 8 would like to offer there cruise guest FREE PARKING while on your cruise.(Except during Major Events) We invite you to come stay with us at the Super 8 and enjoy our southern hospitality at its best while enjoying some of New Orleans best and finest. We are within minutes of all major city attractions making it easy for you to indulge in what the city has to offer. Super 8 offers Free Parking, breakfast, Wireless Internet, Fitness and Business Center. Enjoy our wonderful outdoor pool. ... more   less 
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Also Known As:
Super 8 Motel - New Orleans Hotel New Orleans
Super 8 New Orleans
Super Eight New Orleans
New Orleans Super 8
New Orleans Super Eight

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