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“Great Hotel in the French Quarter” 5 of 5 stars
Review of Wyndham New Orleans - French Quarter

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Wyndham New Orleans - French Quarter
3.0 of 5 Hotel   |   124 Royal St., New Orleans, LA 70130 (French Quarter)   |  
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Ranked #107 of 155 Hotels in New Orleans
Germantown, Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great Hotel in the French Quarter”
5 of 5 stars Reviewed yesterday NEW

The staff was incredible. The General Manager Bryant went out of his way to make sure that we were well taken care of. The property is very nice and it is the only hotel in the French Quarter with a swimming pool.

The pool water was very warm and was nice to relax in after an evening on Bourbon Street.

Rooms were very clean and comfortable. The housekeeping staff did a great job.

I would highly recommend this property.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
    14
    13
    14
    4
    4
See reviews for
6
16
3
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Georgetown, Texas
2 reviews
3 of 5 stars Reviewed yesterday NEW

We were located near the elevators which were noisy all night long. We were told these were assessable rooms. I asked that we not have any stairs so they put us in assessable. We requested a move for the second night and were allowed to move to another room that was much more pleasant. We did not get to be near our friends but at least on the same floor. Not as nice as adjoining rooms. Overall the staff was pleasant and we were pleased with the property.

  • Stayed February 2015, traveled with family
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Maine
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I liked this hotel a lot. I was delighted to walk almost everywhere from this location, though it's also less than a minute's walk from the Canal Street and St. Charles streetcar stops. Some of the best-recommended restaurants in the Quarter (not all of them are the big names, though they are among them) are within a few blocks; the rooms are nice; the beds are incredibly comfortable; the front desk staff is very helpful (Tiffany was great); and what a luxury to have an indoor heated pool right there! I'm already looking forward to my next stay.

Room Tip: Ask for a room on a higher floor - there's street noise in the evening.
See more room tips
  • Stayed February 2015, traveled solo
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tralee, Ireland
Top Contributor
363 reviews 363 reviews
87 hotel reviews
Reviews in 223 cities Reviews in 223 cities
218 helpful votes 218 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Great location in the middle of French quarter
Quick checkin
Parking is great but expensive at 35 a day
But it is a rip off all over New Orleans
20 dollars for three hours at the Natchez dock!
Great wifi
No breakfast included
Hotels are dear in this city
Small beds
Hard to fit two into them
Lifts get slow
Quick auto checkout
New Orleans is a fairly conservative place now other then street drinking

Stayed March 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig M, General Manager at Wyndham New Orleans - French Quarter, responded to this review, yesterday
Dear Valued Guest:
Thank you for taking time to review my hotel. We always appreciate our guest feedback as it allows us the opportunity to improve our services. Please feel free to contact me directly should you wish to discuss further. My direct number is 504-613-3201 or email me at cmouney@wyndham.com. Thanks again for your feedback. Craig
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We love this hotel. First and foremost, check in was not only easy but such a wonderful staff. Everyone was so nice and helpful. The rooms are really elegant for the price, and clean..and location was fabulous. We were within walking distance to everything. We travel frequently and this was one of our best picks ever for accommodations. We will definitely stay here the next time we visit New Orleans. The indoor pool was an added plus for a couple's get away. The only thing that could have added to our stay would have been a refrigerator in the room.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig M, General Manager at Wyndham New Orleans - French Quarter, responded to this review, yesterday
Dear Valued Guest:
Thanks for the wonderful review of my hotel. It's always nice to hear from our guest especially when we exceed expectations. We certainly hope to see you back in the near future. Best Regards, Craig.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel stay was amazing and was one of the best hotels I have stayed at in the quarter but I do recommend a fridge in the rooms

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig M, General Manager at Wyndham New Orleans - French Quarter, responded to this review, 4 days ago
Dear Valued Guest:
Thank you for the nice review of my hotel. We appreciate the great scores and look forward to having you back with us soon. Thanks again for your feedback. Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I have stayed at Wyndhams in the past, and they have all been much better than this property. As someone who travels for work about 6 months out of the year and has come to expect a certain standard from hotels, I was less than impressed.

Pros:
- I've also seen worse hotels than this one, but never from a big brand
- A newspaper was delivered to my room in the morning
- The hotel is about half a mile away from Cafe Du Monde (my favorite thing about New Orleans)

Cons:
- The front desk agent could not find our reservation at check in, and it took quite some time to resolve
- I was not at all convinced that my room had been cleaned upon check in. There was trash on my bathroom floor and the shower had some brown stains. I asked for the room to be deep cleaned, but the stains were still there
- There are some restaurants around, but it seems that this hotel is in the less nice (and less safe) area of the French Quarter
- Parking is $35 per day for overnight guests
- Most rooms are very small (not a big deal but worth noting)
- The heater was so loud that I had to turn it off at night
- Room service is handled by a third party restaurant, and I never could get the restaurant to answer the phone. I called multiple times over the course of a few days and always ended up going down to the restaurant to place a to-go order myself. The food was decent though, once I got it

Overall, it's not the worst place you could stay, but I definitely would not choose it again.

Stayed February 2015, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig M, General Manager at Wyndham New Orleans - French Quarter, responded to this review, 4 days ago
Dear Valued Guest:
Thank you for taking time to review my hotel. I am sorry that our hotel did not meet your expectations. I have shared your review with our front desk and restaurant leaders for immediate follow up. I am available should you wish to discuss further. My direct number is 504-613-3201 or email at cmouney@wyndham.com. Thanks again for your feedback. Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham New Orleans - French Quarter

Address: 124 Royal St., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #107 of 155 Hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham New Orleans - French Quarter 3*
Number of rooms: 374
Reservation Options:
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Also Known As:
Holiday Inn New Orleans French Quarter Hotel New Orleans
Holiday Inn French Quarter
New Orleans Holiday Inn

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