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“This is the worst Wyndham in the US” 1 of 5 stars
Review of Wyndham New Orleans - French Quarter

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Wyndham New Orleans - French Quarter
3.0 of 5 Hotel   |   124 Royal St., New Orleans, LA 70130 (French Quarter)   |  
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Ranked #114 of 153 hotels in New Orleans
Manasquan
1 review
“This is the worst Wyndham in the US”
1 of 5 stars Reviewed November 15, 2013

This place was a Holiday Inn. It still looks and smells like a Holiday Inn, in deteriorating condition. I was appalled how much I had to pay for this room. I will never stay here again. I had to take two elevators that smelled like urine up to my room. Never again. Wyndham - shame on your reputation for this place. Should have asked for my money back!!!!!!

  • Stayed November 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby B, General Manager at Wyndham New Orleans - French Quarter, responded to this review, November 21, 2013
I apologize for the hotel not being at Wyndham standards that you are accustomed too. Over the next 10 months ( beginning in December with the restaurant) the hotel will undergo a complete renovation that will bring the property in line with brand standards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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La Vernia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 14, 2013

This hotel is a rat trap. It's run down, all of our rooms had trouble with cooling and out of three rooms -we ALL had to take cold showers because there was NO hot water. The street it is on is very scary - lots of sketchy people, the convenience store across the street has bars on it and the cashiers are behind glass...what does that tell you? I've stayed at several different hotels in Nola and I can say without a doubt...... I would not ever stay here again....I can't believe it's actually a Wyndham! VERY disappointed. The best part of the hotel was the lady at the front desk, she was very nice.

Room Tip: Choose another hotel! That's my tip!
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  • Stayed November 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby B, General Manager at Wyndham New Orleans - French Quarter, responded to this review, November 21, 2013
I apologize for your stay not meeting your expectations. We are planning a complete renovation of the hotel that will not compensate for your last stay but will make for a great location on your next visit. Please contact me for all future reservation needs.
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Pasadena, Maryland
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed November 14, 2013

I was so disappoint in this hotel - I don't feel this belongs in the Wyndham chain - dirty, not easy to get to your room & employees not willing to help! The staff even used our bathroom as they clean our room and use my perfume and read my friend's magizine. NEVER AGAIN!

Room Tip: We had rooms 908 & 910 - these were suppose to be adjoining - LOL
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  • Stayed November 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby B, General Manager at Wyndham New Orleans - French Quarter, responded to this review, November 21, 2013
I apologize for your not meeting your expectations. the hotel will begin a comprehensive renovation beginning month that will upgrade the property to Wyndham standards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nj
1 review
1 of 5 stars Reviewed November 14, 2013

I booked this hotel based on the Wyndham name and the location in the French Quarter. We arrived and the room was ready early, which was the only bright spot of our stay. We arrived on a Thursday and DID NOT get maid service until SATURDAY!?!?! Friday I called repeatedly at 7pm for new towels and was told they would be on their way up, after 90 minutes I had to go to the desk to get them myself. The overall room was dirty and the bathroom was disgusting. I expected way more from a hotel with the Wyndham name and especially for spending over $1,000 for only 3 nights, look elsewhere...

  • Stayed November 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby B, General Manager at Wyndham New Orleans - French Quarter, responded to this review, November 21, 2013
I apologize for you stay not meeting your expectations. I can be reached at bbryant@wyndham.com in order to address you concerns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Wyndham New Orleans - French Quarter

Address: 124 Royal St., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #114 of 153 hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham New Orleans - French Quarter 3*
Reservation Options:
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Also Known As:
Holiday Inn New Orleans French Quarter Hotel New Orleans
Holiday Inn French Quarter
New Orleans Holiday Inn

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