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“not as good as hoped” 2 of 5 stars
Review of Wyndham New Orleans - French Quarter

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Wyndham New Orleans - French Quarter
3.0 of 5 Hotel   |   124 Royal St., New Orleans, LA 70130 (French Quarter)   |  
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Ranked #113 of 153 hotels in New Orleans
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1,018 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Jacksonville, Florida
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 26, 2013

I was expecting an experience similar to the nearby Astor, but it's not in the same league at all. The rooms, lobby, and service are closer to a Quality Inn. Which is fine, just make sure the rates match. What you pay for here is the location, which is excellent, leaving little need for a car. On that, bear in mind French Quarter hotels ding you for $30 a night (or more) to park your car and that's about what a cab ride is from the airport. There are only three elevators serving 18 floors, and they are slow and often crowded. On the upside, I ended up with an incredible river-view on the 17th floor.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby B, General Manager at Wyndham New Orleans - French Quarter, responded to this review, June 28, 2013
Thank you for taking the time for submit your review. The hotel is in the final stages of a comprehensive renovation plan that will totally upgrade the hotel including the lobby/arrival area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkins Park, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2013

Very professional and courteous. Paul Reed was a great help from the moment he took our bags. His advise from local entertainment to great food was right on point. Our hotel was close to all the best local entertainment and thanks to Paul we did not miss anything.....Thank you for all your help Paul. You made our trip a success....God Bless

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby B, General Manager at Wyndham New Orleans - French Quarter, responded to this review, June 28, 2013
Thank for utilizing the Wyndham French Quarter for your recent stay. Your description of Paul is completely accurate. He is a true hospitality professional who has provided outstanding service for years. We hope to host you on your future visits to New Orleans
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Lake Havasu City, Arizona
1 review
4 of 5 stars Reviewed June 26, 2013

we stayed 4fournights it was great. locations was perfect walking to almost anything. the staff was great. the swing shift was extra great. harrahs casino was three blocks down, bourbon st one block over. we will be back next year.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby B, General Manager at Wyndham New Orleans - French Quarter, responded to this review, June 28, 2013
Thank you for staying at the Wyndham French Quarter and for the feedback. We hope to see you next year so that you can enjoy our improvements to the hotel as well as the staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 25, 2013

I booked this hotel because of a good deal on Travelzoo featuring free parking. It was a great location, near Canal Street and on the edge of the Quarter, which was perfect for our family. The room was large, the staff was very friendly, and we felt safe. It was a good value and we were able to ignore some of the issues because we were not in the room very much except to sleep and hey...it's New Orleans. However, there is definite room for improvement as far as housekeeping goes. The bathroom, in particular, was disturbing, with stains on the walls and nasty floors. I did not like to walk around barefoot in there or on the carpeting. Beds were comfortable and clean enough, though I did find some receipts from a previous guest behind the headboard (I will be kind and not call it trash). I don't expect a pristine room, but the Wyndham definitely needs to step it up in regards to cleanliness.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby B, General Manager at Wyndham New Orleans - French Quarter, responded to this review, June 28, 2013
The team and I thank you for your feedback and patronage. We will review your comments and use them in our service meetings to ensure that we continue to improve upon our service delivery process.
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Reno, Nevada
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 25, 2013 via mobile

We stayed here on a long weekend for 4 nights. The front desk staff was very accommodating and friendly. The location was superb, right in the heart of everything!! We never had to take the car out of the garage, but be advised that they do charge you 30 a day for
parking. The rooms were sufficient, but dated. The king bed we had was very comfortable and we had an awesome view of the Mississippi river. We were far enough away from the elevators which I had requested, which helped keep some of the noise
down (room 1802). Overall this hotel suited our needs. It was a clean, convenient hotel and we were happy with the what we got.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby B, Manager at Wyndham New Orleans - French Quarter, responded to this review, June 28, 2013
We thank you for taking the time to complete a review regarding your recent stay. We will complete a multi-million dollar renovation within the next year that will totally update the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Wyndham New Orleans - French Quarter

Address: 124 Royal St., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #113 of 153 hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham New Orleans - French Quarter 3*
Reservation Options:
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Also Known As:
Holiday Inn New Orleans French Quarter Hotel New Orleans
Holiday Inn French Quarter
New Orleans Holiday Inn

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