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“Great Business trip” 5 of 5 stars
Review of Wyndham New Orleans - French Quarter

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Wyndham New Orleans - French Quarter
3.0 of 5 Hotel   |   124 Royal St., New Orleans, LA 70130 (French Quarter)   |  
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Ranked #112 of 154 Hotels in New Orleans
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1,257 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Spring, Texas
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 16, 2013

Toilets were slow to drain. Elevators were soooooooo slow. Heater in pool was out. Parking cost $26 a day and most of all... they did not like it since I went through an online discount site.
(the discount was not worth the stay) This hotel needs a lot of work. Go elsewhere...
Oh yes... the front desk staff failed to enroll me in the Wyndham rewards program even after I turned in 2 requests...
The pool was freezing and the elevator handle literally fell off while we were there this week.
Nora G.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamFQService, Guest Relations Manager at Wyndham New Orleans - French Quarter, responded to this review, March 18, 2013
Nora, I'm very sorry to hear about your stay with us. It's definitely not the standards that we strive to create for our guests. Thank you for letting us know about your stay and the issues you encountered. I appreciate the feedback, it helps us target areas that are need of improvement. Some of the issues like repairs are hard to avoid, but staff issues like the ones you described should be avoided as much as possible. Thank you and I hope you consider staying with us in the future if you're ever back in New Orleans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 14, 2013

Stayed at the Wyndham for a trip with about 10 friends. The staff was very polite. The lobby was cool! The rooms were lacking. Several of the rooms they assigned us to had interior facing windows, allowing all hotel guests to see inside the room, and creating a claustrophobic room. The furniture in the rooms was scuffed, beaten up, and was in poor condition. Rooms are in need of a "refresh".

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamFQService, Guest Relations Manager at Wyndham New Orleans - French Quarter, responded to this review, March 15, 2013
I'm happy to hear about the polite staff and that you liked the lobby. I'm disappointed to hear about the furniture and the rooms. We appreciate the feedback, thank you for taking the time write the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham New Orleans - French Quarter

Address: 124 Royal St., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #112 of 154 Hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham New Orleans - French Quarter 3*
Number of rooms: 374
Reservation Options:
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Also Known As:
Holiday Inn New Orleans French Quarter Hotel New Orleans
Holiday Inn French Quarter
New Orleans Holiday Inn

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