I was also afraid of what we might get when we checked in after reading all the negitive reviews but was pleasantly surprized and relieved...
Location is good. On the corner of Canal and Royal about 2 blocks from all the action of the French Quarter. Close to Harrah's and the Canal and St. Charles trolleys.
Rooms weren't supposed to be ready until 5PM but we checked in at 11:30AM with no problem. The front desk was very helpful and friendly.
The elevators are slow and small but you still get to your room. We were on the 18th floor and when the elevator doors opened the first time I was alittle worried about what the room would look like. The halls are not attractive - kind of beat up and ugly. Our room was much better. Two nice double beds - clean sheets and very comfortable pillows. TV wasn't new but it worked. Broken floor lamp that was propped up against the wall. Windows hadn't been cleaned in years but you could still see the beautiful riverfront. Bathroom was clean, towels were thick and plenty of towel bars. Shower wouldn't stay in shower position very well and wasted a lot of water. Toilet lid keep falling down - little frustrating things that will keep this hotel from getting better reviews. I guess I expected the worst and got OK. We booked this room for a spur of the moment trip through lastminute.com and didn't go for luxury - just wanted to get away with my son for the weekend.

I was a bit worried after seeing the negative reviews for this hotel. I was taking six 12-year olds on a historic trip, and was pleasantly surprised. The staff was very friendly. The rooms, while not luxurious, were clean and comfortable. Everything was within walking distance. It was a good room at a good price, in the middle of it all.

The hotel was filthy. There wasn't a t.v in the first room. Th etoilet seat was fallen apart. The 2nd room there wasn't any hot water., the bathroom door could not be locked . The rooms were not properly cleaned. Th etowels were dingy looking. Housekeepers were lazy. Hotel staff smoke in the hallways. Some of the staff are rude. I would not recommend this hotel to anyone

We don't recommend this hotel at Christmas.
Housekeeping didn't happen Christmas Eve or Christmas Day.
The adjoining restaurant closed unannounced and reopened Dec. 27th. No morning cup of coffee! No room service!
The location made this hotel stay okay rather than terrible.