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All 150 New Orleans hotels

Wyndham New Orleans - French Quarter: Traveler Reviews

3.0 of 5
124 Royal St., New Orleans, LA 70130 (Formerly Holiday Inn)
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Wyndham New Orleans - French Quarter
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51%
Ranked #98 of 150 hotels in New Orleans
Most recent review
4 of 5 stars Reviewed February 27, 2013
Dieag62 Graham, Texas
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752 reviews from our community

Traveler rating
    114
    239
    211
    94
    94
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Families
137
 
Couples
201
 
Solo
35
 
Business
92
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Graham, Texas
1 review
4 helpful votes 4 helpful votes
“Ranters be wrong”
4 of 5 stars Reviewed February 27, 2013

I'm sitting in room right now and it's clean beds comfy and clean. bathroom is very clean!
Sure not a 5 star but I didn't want to pay 5star prices! The staff were out of there way friendly!
Long review made short is I could live here for few months if need be. And gosh people the elevators work just fine! I'm old and I still work just fine even though I look old!
And I'm not a complainer!

Room Tip: No because I just trusted the one they gave me
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  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
Ask Dieag62 about Wyndham New Orleans - French Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFQService, Guest Relations Manager at Wyndham New Orleans - French Quarter, responded to this review
February 28, 2013
I loved reading your review. Thanks so much for the kind words. I'm glad to hear that the staff went out of their way. We look forward to having you return soon!
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Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
“Great Location, good staff”
5 of 5 stars Reviewed February 19, 2013

Really enjoyed this place for New Years. The view are nice and the location cannot be beat. You can walk to the French quarter in about 10 minutes. The price was very reasonable. Good onsite parking too. Would DEFINATELY stay here next time I am intown.

Room Tip: Face away from the dome. Not bad but there are better views from a round hotel!
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFQService, Guest Relations Manager at Wyndham New Orleans - French Quarter, responded to this review
February 20, 2013
Thank you for staying with over New Years. We're glad that you choose to stay with us and that you enjoyed our location and the staff met your standards. We look forward to your next visit with us.
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Philadelphia, Pennsylvania
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“No service, very loud old hotel”
3 of 5 stars Reviewed February 18, 2013

When checking inn, the clerk was trying to pick up this chick, while we stood there for 10 mins, i hadda ask him if he was the 1 on duty to check us in, lack of elavators, we hadda take 2 lifts to get to the 20th floor, can hear everything, alto it was madi gras, great location, will stay elsewhere in the french 1/4 nxt year

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFQService, Guest Relations Manager at Wyndham New Orleans - French Quarter, responded to this review
February 19, 2013
I apologize for the clerk at the front desk, that is definitely not the customer service that we expect from our staff. I appreciate you letting us know about the situation, it gives us something to review to prevent future issues. I invite you to give us another chance when you visit New Orleans next year.
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Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Great Location, Chaos Handled Well”
4 of 5 stars Reviewed February 18, 2013

First of all, I stayed here Feb. 9-Feb. 14 during Mardi Gras festivities so many of my complaints were out of the hotel's control. I will give compliments to the staff, however, for being freindly and accomodating during all the chaos. Calls were answered in a timely manner. When contacting the front desk about our lock not working maintenance was there within 10 minutes. The staff was also prompt with answering questions and sending extra towels. The location of the hotel was great for tourists, especiallly during Mardi Gras because we were right on the parade route. I can see and here the parade right from my window. Royal street is filled with great resraraunts, stores and close to everything; only one block from Borboun St. And a 10 minute walk to Jackson Square. The only complaints I have about the room itself was the sink was stopped up and I can hear the elevators. I would also suggest to get a room on floor 18 and below because it was annoyong having to catch 2 elevators. I suppose the value was good compared to prices of other hotels in the area but this was a Hotwire find. While I have no big issues with the hotel itself, I'll keep my options open for the next time.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFQService, Guest Relations Manager at Wyndham New Orleans - French Quarter, responded to this review
February 19, 2013
Thank you for staying with us during Mardi Gras. I appreciate the feedback, it allows us to look at areas in which we can improve. I'm glad to hear about the staff's prompt and friendly responses. Overall, I'm sorry to hear about the issues you encountered during your stay. Even during the carnival season we strive to keep our standards high. I do invite you to visit us again next time you're in New Orleans and allow us to show you our overall high standards.
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Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great location, good people”
5 of 5 stars Reviewed February 17, 2013

I stayed here during Mardi Gras. It is just off Canal and a block from Bourbon St. I walked the whole French Quarter from here. The streetcar is on Canal. The parades ended on Canal, so I saw all I wanted. The Checkered Parrot restaurant is next door and lots of other food is close.
I parked here and walked. Yes, it's about $25 a day. Concierge was excellent getting me tours.
I should have stayed here the whole time and not had the rental car. Tours will pick you up.
The room was spacious and I would stay there any time. I was alone and was perfectly safe.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFQService, Guest Relations Manager at Wyndham New Orleans - French Quarter, responded to this review
February 18, 2013
Thank you for staying with us and taking the time to write the review. I'm glad you where able to see and enjoy Mardi Gras! It's truly a great time in the city. I'm glad to hear the concierge was able to help you out.
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Additional Information about Wyndham New Orleans - French Quarter

Also Known As:
Holiday Inn New Orleans French Quarter Hotel
Holiday Inn New Orleans French Quarter Hotel New Orleans
Holiday Inn French Quarter
Holiday Inn New Orleans
New Orleans Holiday Inn
Address: 124 Royal St., New Orleans, LA 70130 (Formerly Holiday Inn)
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #98 of 150 hotels in New Orleans
Price Range: $$
Hotel Class:3 star (3*)
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