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“No better place to spend our daughter's 60th!” 4 of 5 stars
Review of Sully Mansion Bed and Breakfast

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Sully Mansion Bed and Breakfast
2631 Prytania Street, New Orleans, LA 70130 (Garden District)   |  
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Hotel website
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Hotel amenities
Ranked #27 of 146 New Orleans B&B and Inns
New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
“No better place to spend our daughter's 60th!”
4 of 5 stars Reviewed October 26, 2012

We were in New Orleans to celebrate our daughter's 60th birthday and she couldn't have picked a better place. Our hosts were gracious and enjoyable, and couldn't have been more helpful in arranging a catered dinner in their back patio, in suggesting things to do and places to visit, and very especially, restaurants at which to dine. All in all, a most enjoyable visit.

Room Tip: The room on the second floor facing the street.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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484 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Turin, Italy
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 23, 2012

We spent four nights at Sully Mansion. We were part of a large group that occupied all the rooms. In reading some of the other comments, it now seems possible that Nancy and Guy (the proprietors) are more comfortable with smaller groups than with having the Mansion taken over by one large group. I say this because our experience more closely approximated that of the wedding party (JoW) than the happy couple (jerrauldjones).

To be sure, the Mansion is a beautiful place and it is nicely located in the Garden District, with great proximity to public transit. From what we could tell, most of the rooms live up to the descriptions offered on the web site, though that wasn't true for our room. We were in the room with the separate entrance. It offered great privacy, but little else in the way of comfort. The furniture is unimpressive, the bathroom small, and the bed sags badly. So I would caution visitors to avoid this particular room.

Guy seemed to be mostly about the business; while not exactly rude, he was hardly engaging for most of our stay (he warmed up considerably the last night...). Nancy was often inexplicably mean-spirited, especially in her treatment of the younger people in our group (20-somethings). She chastised them for noise (although they didn't disturb anyone), for late-night returns to the hotel (although they were visiting the land of Mardi Gras and Bourbon Street), and even, on one occasion, for wearing shoes that she (Nancy) decided were inappropriately loud for the inn. On the other hand, she, too, was quite willing to help others in our party, offering suggestions for restaurants and sharing New Orleans knowledge.

So there may be two different sides to the Mansion and its owners. If you're a bit older and traveling as a single or a couple, I suspect you'll find Nancy and Guy helpful and the rooms (provided you avoid the one with the separate entrance) comfortable. If you're a bit younger, or traveling as part of a group of eight (taking up four of the rooms), I would caution that you might find Nancy and Guy sometimes perfunctory and sometimes rude.

Room Tip: Don't take the room with the separate entrance.
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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innkeeper2631, Owner at Sully Mansion Bed and Breakfast, responded to this review, October 25, 2012
October is a busy time of year for innkeepers in New Orleans and we have seen our share of large groups come and stay at the inn. We apologize to anyone who had felt us to be short tempered and there is not excuse to be anything less than gracious to our guests. One of the downsides of living in site is when guests come home extremely 'happy' at three in the morning and take an hour or two to settle in for the night. It does make it difficult as innkeeper to arise graciously the next morning to make breakfast and tend to guest rooms and their requests. We will own feeling a little raw after two nights of deprived sleep. Our location in the Garden District does buffet us a little bit from the late night, Bourbon Street crowd and we are out of practice for operating on few hours sleep. We are sorry they found the room inadequate although the bed and furnishings are new. Hopefully on their next stay in New Orleans they will find accommodations which better meet their expectations.
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Norfolk, Virginia
1 review
5 of 5 stars Reviewed October 22, 2012

My wife and I recently spent one of the most delightful stays we have ever had during the course of our 27 years of marriage (but who's counting?!)(smile!) For several reasons, we chose to stay at a Bed and Breakfast rather than one of the downtown hotels where I was attending a conference. We found the accomodations so very comfortable and welcoming, not to mention to delicious breakfast and the best coffee I have had. The innkeepers and their excellent hospitality were a pleasant change from what is experienced in most hotels. And, the historic Mansion's garden district location is outstanding, just a few short blocks from its many delightful and interesting restaurants and shops. Needless to say, we are already planning a return visit in the near future. Hopefully, there will be always be room at the Inn for us!

Room Tip: I recommend the Royal Suite!
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hudsonville, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 22, 2012

We stayed at Sully with close friends for several days and found it absolutely delightful! Nancy and Guy were so welcoming and helpful in answering any questions we had about the City. Our room was beautifully appointed and, when we weren't exploring the City, we relaxed at the Mansion...it was just like being at home. We used public transportation, only a block away and easy to navigate. Breakfast was delicious and we made several new friends during our breakfast conversations. All in all, a fantastic time!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Slidell, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed October 21, 2012

We were very disappointed in our stay for our son's wedding. There were no smiles or warm greetings from our hosts. Nancy was basically rude. We are locals and expected the typical "Thank you for choosing us for your special occasion." attitude. We instead received the "There are five people ahead of you", "Hot water for tea is upstairs", and "Don't sit at a place setting at the dining table while you drink your tea, we have other guests" attitude. My word! It was my son's wedding day. A cup of tea at a half empty dining room table while I talked with the mother of the bride was an inconvenience to our host.

Our families had seven of the eight rooms for the weekend. They obviously could not wait for us to leave!

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innkeeper2631, Owner at Sully Mansion Bed and Breakfast, responded to this review, October 22, 2012
We are so sorry they found us inhospitable despite the fact that we were told when they were checking in that in addition to a cocktail party on our premises that they informed us rather than asked us they were having they planned on having the bridal party get dressed at our inn (who were not guest) and a photographer was coming and basically a day long party was planned for without our knowledge. we scrambled to find staffing for what turned into a raucous event in which the groomsmen helped themselves to baked good for inn guests set up in our pantry, food from our private refrigerator and our alcohol and left the place in shambles.
We host numerous events and find most guest enjoy themselves and with some advance warning would have loved to have offered them the same. We want everyone to feel welcome and try to accommodate all requests, this was more challenging as we had other guests at the inn in addition to those attending the wedding and we wanted their experience to be enjoyable as well. They are the couple who wrote the review prior to this one and hope their experience is more typical for our guest.
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New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2012

We spent three great days at the Sully Mansion while in New Orleans for a wedding. Nancy and Guy were extremely welcoming and helpful, and we very much enjoyed chatting with them during our time there. Breakfast was always delicious: homemade baked goods, fresh fruit, hots dishes like frittatas, casseroles, and even pulled pork with biscuits. They lent us guidebooks, pointed us to a place to rent bikes, and were eager to help in whatever way they could. It was exactly the sort of experience that one could hope for in a Bed and Breakfast; we felt at home and pampered at the same time.

Room Tip: We chose the coziest room in the house, number 6. The room itself is quite snug, but the bathroom is...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 9, 2012

The Sully Mansion is a beautiful well cared for home in heart of the quiet Garden District.
The lovely Nancy is a thoughtful and attentive host. She spent time helping us orient in the city and had wonderful information on where to dine and even play tennis. Breakfast was huge and delicious and we dined on a newly landscaped patio with waterfalls and their sweet dog , Gracie.
What a haven in middle of a hectic city. We are sure to return.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innkeeper2631, Owner at Sully Mansion Bed and Breakfast, responded to this review, October 11, 2012
We are so glad you enjoyed your stay. We rarely get to share our knowledge of the tennis options in the city! It is always fun to talk about elements of the city that you get to know as a local, one of the advantages of staying at at a B&B. We shared so many things in common, cannot wait for their next return trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sully Mansion Bed and Breakfast

Also Known As:
Sully Mansion Hotel
Sully Mansion b&b
Sully Mansion Hotel New Orleans
Address: 2631 Prytania Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Garden District
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #27 of 146 B&Bs / Inns in New Orleans
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Surrounded by magnolias and live oaks the neighborhood is filled with grand mansions and beautiful gardens. Guests are steps away from the shops on Magazine Street and St. Charles Avenue which puts the French Quarter and Tulane and Loyola universities within easy reach. Rooms range from intimate doubles to grand king suites. Home made breakfast included in rates. Come enjoy New Orleans and live like a local. ... more   less 
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