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“Only stayed here out of necessity” 2 of 5 stars
Review of Avenue Plaza Resort

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Avenue Plaza Resort
3.5 of 5 Hotel   |   2111 St. Charles Ave., New Orleans, LA 70130   |  
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Ranked #54 of 154 Hotels in New Orleans
Paso Robles, California
1 review
4 helpful votes 4 helpful votes
“Only stayed here out of necessity”
2 of 5 stars Reviewed May 2, 2014

I am a Wyndham owner and pay dearly every month for the opportunity to stay somewhere in cities such as New Orleans once or twice a year. First of all, the recent reviews who claim they caught the "trolley" right outside the door are lies. The STREETCAR has NOT been running down here for a while now because they are working on the ramparts. Secondly, the restaurant is overpriced crap and staying here gives you no advantage for getting a table in the on-site restaurant. Beware of people lurking around the hotel lobby, or of "giveaways" such as the cheap crap camping chair during Jazz Festival. They will rope you into a sales pitch and try to put the hard sell on you (even if you are already an owner). I am really pissed off about the restaurant though. Spend your money at one of the fabulous restaurants around town, once the novelty wears off at this place, they will be scrounging for customers.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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397 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 2, 2014

Situated 2 miles from French Quarter but right on the route for trams and buses. We walked into town on a couple of occasions through what is a highly regarded area. Great to visit all the action and then go back to the hotel for a peaceful night. The room was of a very high standard and typical of time share accommodation which of coure it is. Because of this...keep in mind that you will need to endure the normal time share sales approaches...i.e. a special breakfast meeting or a meeting to pick up your prize voucher. Having made this point - there was no serious pressure and my polite refusals were accepted without problem. We would definately revisit this very good hotel in an excellent area..

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladd M, Resort Manager at Avenue Plaza Resort, responded to this review, June 6, 2014
Thank you Birdyboy12 taking the time to provide us such positive feedback about your most recent stay at the Avenue Plaza Resort. Your comments will allow us to continue to enhance the vacation experience at our resort both operationally and with sales. Please let us know if there are opportunities to make your stay better in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
2 reviews
5 of 5 stars Reviewed April 30, 2014 via mobile

Just got back from a stay here and everything was wonderful! The location is perfect, away from the craziness and crowding of the French Quarter. But the streetcar stop is right outside the hotel so it is just a short ride away. All the staff were extremely nice and courteous. They always asked how you were doing and would even open doors for you! I was extremely pleased with the fact that they allowed us to do an early check in after a 16 hour drive. We stayed for JazzFest and I would highly recommend this location to anyone coming for subsequent JazzFest's. We were able to take a bus steps from the hotel to the fairgrounds and back. Overall great stay here!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladd M, Resort Manager at Avenue Plaza Resort, responded to this review, May 1, 2014
Thank you, MelodyS977 for taking the time to post such kind words about our resort. We take pride in our associates as they do such a fantastic job of taking care of all our guests; we are people taking care of people. I am happy to hear that you found our location so convenient to travel to and from the fairgrounds where the Jazz & Heritage Festival is held. We will share your comments with our staff and look forward to the opportunity to see you next year when you return to New Orleans for Jazz Fest 2015. Again, thank you for your post and we look forward to your next visit.
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San Jose, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

Great hotel with friendly competent staff. Caught the trolley in front of the resort & took us straight to the French Quarter. We like to walk so did a good mile around town. Great restaurants within walking distance of the hotel, Blind Pelican, had a Happy Hour with .25 cent oysters on the half shell or grilled. Very good and about a block from resort. Highly recommend. Mr. Johns steak house is on the 1st floor of the resort. Rated one of the top 5 steakhouses in the U.S. and it was excellent. $$$$

Room Tip: All rooms are good and quiet, unlike staying in the French Quarter - where it is noisy until all hou...
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladd M, Resort Manager at Avenue Plaza Resort, responded to this review, April 28, 2014
Thank you, RetiredVacationer14 for taking the time to post such a positive review of our resort. I am happy to hear you enjoyed your stay with us as well as you trip to New Orleans. We agree that the location of the resort allows you some piece and quiet away from the French Quarter but only a Streetcar ride away when you are ready for some New Orleans fun. We will share your comments with our staff. We look forward to hosting you when you return to New Orleans. Again, thank you for your post and we look forward to your next visit.
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Elkins Park, Pennsylvania
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 13, 2014

The Avenue Plaza was located right on the St. Charles street car line. Very convenient to the French Quarter. It was situated in the beautiful Garden District. Close to restaurants, lovely homes and a historical cemetery.

Green Features: They do offer recycling. Do not offer housekeeping which limits the need to wash too many towels. You can trade them in for clean ones if necessary.
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladd M, Resort Manager at Avenue Plaza Resort, responded to this review, April 16, 2014
Thank you, Deb27PA for taking the time to provide a positive review of our resort. We take pride in being an environmentally conscious resort while working to meet the needs of our guests. Being in the heart of the beautiful Garden District while only 1 streetcar ride from the world famous French Quarter gives you the best of both worlds, so we are excited to hear you enjoyed your stay. Again, thank you for providing us feedback and we look forward to seeing you on your next visit to New Orleans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 8, 2014 via mobile

We spent ten days in a studio room last Halloween. From the minute we arrived to the minute we left we received exceptional customer service. Yes, the bathrooms are small but other then that, the rooms had everything one would want, the location is excellent. This is not a resort or a hotel, it is a timeshare, so for those complainers I suggest you go to a resort or hotel and pay the prices for one. This timeshare is well appointed , clean, and we plan to book another 10 days in the fall of 2015. I would recommend the Avenue Plaza and the city of New Orleans to any one of my friends.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 8, 2014

Well first off pulling up it was hard to find due to construction being done on the front of the building, we pulled up on the side of the road and there was no one in site had to go inside to get someone from valet, then we had to wait about 10 minutes being haggled by homeless until finally someone came to get our car. The valet guys were great but there weren't many of them. The ladies at the front desk we hit and miss, some were very nice and others seemed to just be unhappy people. The room was great! very spacious with a full kitchen and the beds were very comfy! The pool area was beautiful and never crowded. The outdoor pool was heated, which the kids loved! The streetcar stops right in front of the hotel and was a very nice experience. Was just a short ride to Canal street and then a short walk to the entertainment on bourbon street and Jackson square.

Room Tip: There is a great sky view on the 12th floor and looking up from the pool I would imagine something w...
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Avenue Plaza Resort

Address: 2111 St. Charles Ave., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Romantic Hotel in New Orleans
#60 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Avenue Plaza Resort 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Avenue Plaza Hotel New Orleans
Avenue Plaza New Orleans

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