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“Good place to stay - good location - great value new hotel” 5 of 5 stars
Review of The Blake Hotel New Orleans, an Ascend Collection Hotel

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The Blake Hotel New Orleans, an Ascend Collection Hotel
3.5 of 5 Hotel   |   500 St. Charles Avenue, New Orleans, LA 70130 (Central Business District)   |  
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Ranked #91 of 153 hotels in New Orleans
New Orleans, Louisiana, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Good place to stay - good location - great value new hotel”
5 of 5 stars Reviewed April 25, 2013

Booked about 25 rooms for a 3 day weekend New Orleans wedding in April. Very satisfied guests. Very satisfied with the value, location, rooms, lobby, staff and in-hotel restaurant. Our 2nd floor room had grand 14' ceilings with floor to ceiling windows, nice furniture and spacious bathroom. Recent, decent renovation throughout. Low key comfortable atmosphere. Good recommendation for out-of-the-Quarter on the streetcar safe location. Fabulous location for Mardi Gras week.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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219 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Douglasville, Georgia
Top Contributor
88 reviews 88 reviews
52 hotel reviews
Reviews in 65 cities Reviews in 65 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed April 9, 2013

I love choice hotels, that's why I stayed here but this was not a good decision. My room was horrible. It smelled like smoke, carpet was filthy, windows dirty, bathroom filled with mildew, and the maid just walked in our room without knocking. The queen size bed is more a full size, so if you have to share this bed with someone it might be a little difficult. I will never stay here again. I read a sign at the front desk that stated the hotel under went a two million dollar renovation but I did not see it in my room. There's no pool at this location. The hotel has a wonderful lobby, so if you're looking for a nice place to hang out then this might be for you. I'd give this place a one star if the staff wasn't helpful and the location of the hotel wasn't great. The hotel is in walking distance of the casino, french quarter, and superdome; however if yo're going to pay $200+ a night and you want a nice room I'd stay elsewhere. I know the next time I'm in New Orleans I WILL NOT be staying here.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUSTON
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 1, 2013

We arrived in New Orleans for the Sugar Bowl this past January and were a little apprehensive after finding the lobby to be faily small. As this was game night the streets were packed with fans all clamoring to get into the Superdome or bars near the stadium.

We had to valet as the street parking looked a little shady to me, wasn't a bad choice, but be prepared to wait upon retrieving your vehicle. The valet was very friendly and offered to help out as much as possible.

The staff at the front desk was very polite, walking us through everything we'd need. I can't stress enough how nice they were.

The room. Wow. What a room. Huge, comfortable with plenty of space to spare. The bed was massive (California King) and the bedding was also quite comfortable. Had we not had a game to get to, we would've just lounged all night. The bathroom was also very spacious with great water pressure and plenty of soft towels.

We weren't able to experience anything else the hotel had to offer as we hit the game and made our way back late at night. Check out was a breeze.

Overall I definitely think this is a place to look into if you want a reasonably priced option for your stay in fantastic New Orleans.

Room Tip: We stayed on the 5th floor and were very pleased. Our room faced St. Charles, which could have been...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2013

The hotel is beautifully furnished and is continually well maintained. The hotel reminds me of some of the more modern European hotels and the front desk clerks were very friendly and extremely helpful.
Check-in was extremely efficient. We arrived several hours before check-in time and the room was not ready. The hotel was glad to hold our luggage in a secure location and valet services, though expensive, are actually very efficient.
When I arrived in my room, I knew it was a great place. THe room, though small was nicely furnished with modern furniture, floor to ceiling wall-to-wall windows and black-out curtains. Our room had a king-sized bed but he room did not feel cramped. There was ample closet space but could use a little more drawer space. The bathroom is smaller than I enjoy, and there is no vanity counter-top, but there is wall shelves for personal items. The marble floors are beautiful and the shower is awesome. The bathroom has no vent- fan, so it does steam up rather well.
Our room had a problem with the AC where the temperature was either too hot or too cold, so I was continually adjusting the thermostat. Being a hydronic system, it is likely the water valve solenoid needed replacing. Not a big deal.
Housekeeping was a little lazy. We had a three night stay and room service was there once, though she claimed to have cleaned the room every day. There were no clean towels, the bed was not made and the shampoo, mouthwash and shower gel (all Bath & Bodyworks products) was not replenished...good thing I brought toiletries from home.
If you are on the lower floors, you will hear the St. Charles street car, as well as some of the street traffic, all day and night. Even though I was on the second floor, this was not a problem for me, because I am used to the sounds of steel wheels on steel tracks: I live in a city within two blocks of train tracks, so the sound was hardly noticed. If you are not used to trains, you will notice this, so request an upper floor or side view room.
I love this hotel and will stay here again. It is conveniently located within a walkable distance from the French Quarter, Warehouse District, Arts District and Business District. The on-site restaurant is great with good food and reasonable prices. Valet is a little expensive, but less than the prices at some other hotels in the city. The valet attendants are super nice and will go out of their way to assist you with luggage and directions. Just park and walk or take the St. Charles streetcar for a memorable view of the city. The streetcar stops right in front of the hotel.
I believe you will enjoy this hotel.

Room Tip: if the sound of historic streetcars might bother you, request a room on the upper floors on the side...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skovde, Sweden
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 27, 2013

We stayed here for three nights at the end of March. It was three unusually cold days in NO and the first night was kind of cold, but then we asked for an extra blanket. I think it was us not understanding how to work the ac.
The bed was ok, but it was hard to move without waking the other.
The shower handle broke off the first morning, but a guy came and fixed it just five minutes after we called.
The staff is ok. Cleaning was ok.
The toiletries come from bath & bodyworks.
The hotel is located about a 10 min walk from the French Quarters, so not to noisy.
We could stay here again if the price is right.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Contributor
20 reviews 20 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 26, 2013 via mobile

Great price and close to the street car. Our guest service guy is extremely nice. Twice he has given me a map and drew out directions.
Rooms are small but nice and mostly clean.

Bad things: you can hear the street car run all night unless you're sleeping heavy.
No down pillows : (
NO PARKING. Valet is only 28$ for 24 hours. The first night I paid 38$ to park in the Whitney garage on Poydras. Chose Valet!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago area
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 23, 2013

A few things: my message waiting light was on for four days and after three calls on different days and being told they didn't know what to do, I finally figured out that I should unplug it. For some reason, the cleaning crew would unscrew my toilet seat but not resecure it properly. My desk chair would not fit between the bed and the desk. The staff for the most part was rude and uncaring. It was bad enough that it was funny, though it was not my money being wasted on the hotel.

  • Stayed March 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Blake Hotel New Orleans, an Ascend Collection Hotel

Address: 500 St. Charles Avenue, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #91 of 153 hotels in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Blake Hotel New Orleans, an Ascend Collection Hotel 3.5*
Official Description (provided by the hotel):
Ideally situated in the heart of The Big Easy, our newly remodeled Blake Hotel,an Ascend Collection, is the perfect choice for lodging in New Orleans. Whether you’re in the area for business, traveling with family for vacation, or just passing through, you’ll be provided with a combination of sophisticated décor, modern amenities, a convenient location and helpful service.Let us welcome you to our updated New Orleans hotel, recently featured on the Today Show as a “star-worthy destination.” We offer complimentary wireless Internet access, 37″ LCD TVs with free premium channels, including HBO and ESPN, plush bedding and convenient blackout drapes, in-room coffee makers, irons, ironing boards, hair dryers, safes and work desks. We also provide access to our on-site fitness center with state-of-the-art ProMaxima® equipment. All of our rooms are equipped with complimentary Bath & Body Works® toiletries. We offer easy access to many local restaurants and attractionsExplore the many other featured New Orleans accommodations and amenities that help us create the perfect home-away-from-home experience!A Top Downtown New Orleans Hotel with an Unbeatable location. You and your traveling companions will be able to save both time and transportation costs by lodging right here at our Downtown New Orleans hotel, minutes from many popular local area attractions.Take a stroll through scenic Jackson Square; get in the groove with smooth music at a local jazz club; or cheer on the Saints football team at the Mercedes-Benz Superdome. Whatever you choose to do in The Big Easy, you’ll never be more than a short drive or streetcar ride away. ... more   less 
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Also Known As:
Parc St. Charles Hotel New Orleans
Best Western New Orleans

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