We booked this hotel to be close the the music venues on Frenchmen Street, and asked to be located towards the back of the hotel as other reviews indicated that it was quieter toward the back. As with another reviewer, we arrived to have our room assignments changed even thought we too had booked in January. I have to say that the staff there, for the most part were great, and worked very hard to keep the guests happy. But, there are too many issues with this hotel to give it a very good rating. I don't expect there are any rooms there that are quiet, and this is mostly because the building is old with original doors and windows that do not keep out the noise, and most rooms are located around the courtyard with the pool. The courtyard and pool were beautiful and a lovely place to relax and enjoy the heated pool (although the hot tub water was never any hotter than the pool itself). However, all noises in the courtyard reverberated around the courtyard, and even a normal conversation could be heard in a room on the second floor. At night, music could definitely be heard from Frenchmen Street, which wouldn't have been too bad except that there was one venue right next door to the hotel and the music was quite loud. Add in the music you could hear from further down the street, and you basically ended up with just plain noise. Add in any partiers that decide to use the pool late at night, and...well...you can figure out the rest. Also, although the service staff worked hard, the rooms, in particular the floors and the showers, were not clean. And, there are telephones in the rooms but their telephone system does not work. There is free internet, but if you do try to do much more than check e-mails, you get redirected to the Frenchmen Hotel site. The rooms did not have any chairs in them, so if you wanted to sit in your room, you had to sit on the bed. In all fairness, there isn't really much room in them for a chair, but it would be nice if they could figure something out. When we asked for a late checkout, we were told that for one hour they would charge an additional half-day fee because they had to clean the rooms and more people were coming in. But many days, the service didn't make it to the room until after 3:00 and there was a "vacancy" sign when we were picked up by the shuttle. Surely after a 7 night stay there they could have given us the extra two hours we had hoped for. I understand that it is an old property and some of the problems are due to the age and layout of the buildings, but there are improvements that could be made internally that would make for a more comfortable stay. With the availablity of the pedicabs now, there is really no reason to stay that close to Frenchman Street, and I will definitely not be doing so on my 11th or any other future trip to New Orleans.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.