First of all this hotel is located on Frenchman Street where all the best music in New Orleans is being played. The tiny street is dotted with some amazing no cover jazz clubs that are truly unbelievable!! Now the hotel....very charming! Old, yes, but that is one of the reasons you come to New Orleans in my opinion. The room was well appointed and clean. There is a beautiful courtyard with a pool and a hot tub and a roof top deck.
Ok....I saved the best for last....THE STAFF!!!!!!!!!! We were just there during Hurricane Isaac, yes Hurricane Isaac! Right before the storm started one of the staff members (cant remember names darn it) told us he was concerned about one of the windows in our room, so he moved us to a beautiful suite...Nice. When the storm hit naturally the hotel, along with most of New Orleans, lost power. Now, while this is totally out of their control, it is a bummer, because New Orleans is very hot and humid in August. What the staff did during this time was above and beyond anything I have ever experienced. First of all, they had the fire station across the street make coffee for us every morning. Next they had stocked up on food, water, and supplies for their guests. They even provided a barbecue for us including hurricane drinks the night of the big event. And, drum roll please, when we checked out 3 days later than our originally scheduled departure we found out they had comp'd us the 3 additional days!!!!!! They had been running around ragged to try to please us during a hurricane, and still they charged us nothing for our additional stay.
Kudos to the entire staff at The Frenchman Hotel...We will be back!!!!!!!!!!!!!
The DiFrancesco Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.