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“Great experience in New Orleans!” 5 of 5 stars
Review of BEST WESTERN PLUS St. Charles Inn

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BEST WESTERN PLUS St. Charles Inn
2.5 of 5 Hotel   |   3636 St. Charles Ave., New Orleans, LA 70115-4690   |  
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Ranked #40 of 153 hotels in New Orleans
Fairfax, Virginia, Usa
1 review
“Great experience in New Orleans!”
5 of 5 stars Reviewed February 15, 2013

Couldn't have asked for better experience. The service was excellent and the staff was very friendly. I'm looking forward to returning to New Orleans and will definitely stay here again!
Easy access to transportation. Enjoy the Street Car into the French Quarter. Tour of the city was very informative.
Loved the entire weeks stay.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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174 people have reviewed this hotel

Traveler rating
    75
    64
    25
    5
    5
See reviews for
51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Brooklyn, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 30, 2013

If you're looking for a quiet and peaceful stay in a historic neighborhood, this hotel would be wonderful choice. Traveling from the hotel to the French Quarter takes approximately 20-30 minutes (depending on your means of transportation).
You can pick up the streetcar near the hotel (though some of the lines are currently undergoing construction and buses are used as replacements). The hotel has free onsite parking (though the parking spaces immediately adjacent to the hotel are somewhat limited) and free breakfast. The rooms are average sized, with two sinks an added bonus. The front desk staff was extremely helpful and efficient.
I would definitely stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed November 13, 2012

Our trio stayed at the Best Western Plus - St. Charles Inn at 3636 St. Charles Ave in New Orlean's Garden District. Our stay was the weekend of Halloween in the French Quarter, a music festival and other tourist events. We felt lucky to book here for $287/night. In "normal" times, $150/night would seem fair. The only remaining rooms in the French Quarter were $450+. The $100 rooms in nearby Gretna and Metairie had sold out.

Location was right on the St. Charles trolley line - immediately out front. The line runs 24 hours. We heard some "ding-ding-ding" of bells but it didn't prevent anyone from sleeping. There was a c-store/gas station handy. Restaurants are in the area, too. The HVAC equipment was located immediately outside the windows (good black-out curtains) of our corner room. Hardly a delightful view. The floors/stairs were a bit uneven and squeaky. There was a bit of mold on the bathroom ceiling. The bathroom window did open completely which was nice.

The room had a complete bathroom - and an extra sink just inside the door. There was a room safe, mini refrigerator and microwave. The TV remote claimed to have been sanitized. There was a work desk and light, which probably wouldn't be sufficient if you had a lot of paperwork to do.

Staff were busy - dealing with people with dogs and the near-homeless. Made me wonder if one group of them (rough-looking, soiled backpack, no bags) were being put up in the same hotel? Staff accommodated our early arrival by providing access to their free parking lot 5 hours before check-in time. The other freebie, breakfast, was far more than continental and plentiful: peppery fried potatoes, scrambled eggs - no Tabasco sauce or ketchup, yogurt bar with strawberries in syrup and blueberries, raisin bread, pastries, cinnamon rolls, coffee bar, apple juice, OJ, whole and 2% milk, PB, toast and jelly, fresh fruit (browning bananas), cereal bars to go, packets of hot chocolate and hot oatmeal. The Sunday morning newspaper, too.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrollton, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 12, 2012

I stayed at this hotel from November 8 - November 11, 2012. Located within walking distance of Lafayette Cemetery No 1 and the Garden District. Clean, comfortable, and quiet with a super friendly staff. The morning breakfast was very good - waffles, eggs, sausage, pastries, cereals, juices, and coffee. The room had a mini fridge, microwave, and a coffee pot. The fitness center is adequate with an elliptical, treadmill, and universal weight machine. Great place! I would definitely stay there again.

Room Tip: My room was on the parking lot side and the morning sun made the bathroom very hot. Fortunately, the...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 1, 2012

Very nice hotel in nice comfortable garden district. My spouse and I took every opportunity to learn what we could in this fabulous part of the U.S. and at the end of the day we were rewarded by friendly staff and cozy clean and secure accommodation. I recommend this location because of its proximity to most other attractions. Very easy public transportation without all the hassle. Relax at the bar downstairs and enjoy the evening with new friends. Arrived in town quite early and were given access to parking and early check in, with a great smile and willingness to give direction on area attractions.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Missouri
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 28, 2012

We couldn't have asked for a more peaceful and relaxing location...great hotel breakfast bar, beautiful homes in the area, nice restaurants within walking distance, wonderful new Fresh Market grocery right down the street and a drug store. The desk clerk, Janea was an absolute doll and so very helpful!!! We all thought she was just the best!!! I have to say we did smell a slight "cooking odor" when we entered the hallways on arrival...but it never really bothered us. People need to get over themselves...I can't believe they would mark this great hotel down just because of that!!! Get real!!! We will definitely stay here again!!!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, TX
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 21, 2012

Came to New Orleans for our Anniversary trip. So glad we decided on the St. Charles Inn. Great location, beautiful neighborhood, easy trolley ride to Canal St and anywhere along St. Charles St. Nice restaurants, bars close. Had a nice run on the trolley tracks on morning. Hotel was older but well maintained and clean. Staff was courteous, breakfast was good. Gated, free parking was nice. Would definitely recommend.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS St. Charles Inn

Address: 3636 St. Charles Ave., New Orleans, LA 70115-4690
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#20 Business Hotel in New Orleans
#34 Family Hotel in New Orleans
#54 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS St. Charles Inn 2.5*
Official Description (provided by the hotel):
This charming New Orleans Garden District hotel is located on historic St. Charles Avenue and provides convenient access to the French Quarter, the Super Dome, The WWII Museum, and the Aquarium of the Americas. Situated in historic uptown New Orleans near the beautiful Garden District, the Hotel is an easy streetcar ride away from Audubon Zoo and is the closest hotel to Tulane and Loyola Universities. The BEST WESTERN PLUS St. Charles Inn is the ideal getaway destination.Enjoy convenient access to many local attractions when staying at this Louisiana hotel such as the New Orleans Art District, the French Quarter and several nearby museums. Hotel guests will also be close to a variety of outdoor activities such as biking, horseback riding, golf, hiking and fishing. Each of the 40 well-appointed guest rooms comes equipped with refrigerators, microwaves, cable television and wireless high-speed Internet access. Hotel guests are welcome to a complimentary deluxe continental breakfast each morning. Other hotel amenities include a state-of-the-art exercise facility, business center, and free parking. The BEST WESTERN PLUS St. Charles Inn is conveniently located directly on the streetcar line to provide convenient transportation to other areas of Louisiana. Take a ghost tour of some of the many historical cemeteries nearby or spend an afternoon in the City Park. Families especially will enjoy visiting the Audubon Park & Zoo or the Aquarium of the Americas. Both Tulane University and Loyola University are within one and a half miles of the hotel, making the BEST WESTERN PLUS St. Charles Inn ideal lodging for those visiting students. New Orleans also hosts a variety of events year round such as JazzFest, Mardi Gras and several major sporting events ... more   less 
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Also Known As:
Best Western Plus St. Charles Hotel New Orleans
Best Western New Orleans
New Orleans Best Western

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