The Soniat is perfect in so many ways and staffed by such charming people that it pains me to gripe about anything. However, as it's billed as a luxury hotel and charges accordingly, it seems to me that the bathroom in a two-bedroom suite should at least be fully functional, if not actually luxurious. Ours (we had room 50) had an ancient Jaccuzzi tub/shower combo. The tub had nonfunctional controls and cracked plastic; the shower, which was a handheld showerhead affixed to a wall holder, did not fit in its receptacle and was angled in such a way that it sprayed all over the room. There were no hooks to hang the bathrobes; no towel rods. Another small complaint: The hotel could be a little more gracious with what are often "complimentary" extras elsewhere. The breakfast of biscuits and coffee, for example, should be included in the room price. $12 is a little steep when the same biscuits can be had at Cafe Envie around the corner on Decatur Street for a fraction of the price. Honor bar prices, even for soda, are similarly high. Again, I don't want to seem churlish, especially since I was twice "comped" on a Diet Coke. However, it would have been nice to have such small touches billed as complimentary in the first place. These are little things, I know, but my definition of "luxury" means attention to detail and getting the little things right.
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- Also Known As:
- Soniat House Hotel New Orleans
- Soniat Hotel New Orleans