Like the famous NO soup with all its mysterious ingredients and cooking times, this historical hotel has a lot of things going on to give it flavor, which makes a straightforward review complicated. First of all, the place is charming, quaint, welcoming. Second, the people who work here are good at what they do and are very pleasant (still I wondered about the stark division of tasks, since when I asked for help moving my suitcase or a second pillow, the front desk said: " Oh, I'll ask so-and-so to do it.") Third, not all rooms are quiet (try not to stay in room 10 or 11, which are big rooms with somewhat worn rugs that are in the "back" of the house that faces Chartres Street; consequently when there's noise--not much but enough-- on the street, there is noise in your room, plus noise when guests enter or leave the hotel because the hotel exit/enter door is near the rooms , and the balcony on the second floor is over the 10-11 rooms so voices talking up there pass right through the ceiling into your ears.)
We spent one night in room 11 and asked to have our room changed to a more private and quiet room in the interior. The front desk graciously accommodated our request.
I have stayed in many high rated boutique hotels around the world and this one is a bit under par in comparison. For example the towels are not new and fluffy, the TVs are very very small --in some rooms not even flat screen but I suppose you don't go to NO to watch TV!--and in one room the numbers on the old TV remote were worn off. The bathrooms needed updated. The lighting in the bathrooms were overhead recessed lights, which do not flatter a face but shadow the face and prevent good shaving and/or make-up application. One bathroom had a whirlpool tub that didn't work. Piping on the stuffed chair was worn through.
The location is great; not in the thick of the French Quarter action but readily accessible to everything, including Frenchman Street on the other side of Esplanade. The bellman is helpful and wonderful, the flowers in the common room are beautifully arranged, the cat Clare is cute as can be, the courtyard is lovely, they have classical music in the common area. The beds and bedding are good. There's a honor system for getting wine and cocktails from the common room. I heard the breakfast bisquits were delicious but we preferred the cafe around the corner where they had fruit, croissants and espresso.
Would I stay here again?If it were $50-$75 less a night, yes & without hesitation.
ask for room on inner courtyard if you want quiet or are a light sleeper.
they have passes for NO A...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.