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“Like NOLA Gumbo” 4 of 5 stars
Review of Soniat House

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Soniat House
3.5 of 5 Hotel   |   1133 Chartres St., New Orleans, LA 70116 (French Quarter)   |  
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Hotel amenities
Ranked #56 of 155 Hotels in New Orleans
Boston, Massachusetts
Level Contributor
107 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Like NOLA Gumbo”
4 of 5 stars Reviewed November 12, 2012

Like the famous NO soup with all its mysterious ingredients and cooking times, this historical hotel has a lot of things going on to give it flavor, which makes a straightforward review complicated. First of all, the place is charming, quaint, welcoming. Second, the people who work here are good at what they do and are very pleasant (still I wondered about the stark division of tasks, since when I asked for help moving my suitcase or a second pillow, the front desk said: " Oh, I'll ask so-and-so to do it.") Third, not all rooms are quiet (try not to stay in room 10 or 11, which are big rooms with somewhat worn rugs that are in the "back" of the house that faces Chartres Street; consequently when there's noise--not much but enough-- on the street, there is noise in your room, plus noise when guests enter or leave the hotel because the hotel exit/enter door is near the rooms , and the balcony on the second floor is over the 10-11 rooms so voices talking up there pass right through the ceiling into your ears.)

We spent one night in room 11 and asked to have our room changed to a more private and quiet room in the interior. The front desk graciously accommodated our request.

I have stayed in many high rated boutique hotels around the world and this one is a bit under par in comparison. For example the towels are not new and fluffy, the TVs are very very small --in some rooms not even flat screen but I suppose you don't go to NO to watch TV!--and in one room the numbers on the old TV remote were worn off. The bathrooms needed updated. The lighting in the bathrooms were overhead recessed lights, which do not flatter a face but shadow the face and prevent good shaving and/or make-up application. One bathroom had a whirlpool tub that didn't work. Piping on the stuffed chair was worn through.

The location is great; not in the thick of the French Quarter action but readily accessible to everything, including Frenchman Street on the other side of Esplanade. The bellman is helpful and wonderful, the flowers in the common room are beautifully arranged, the cat Clare is cute as can be, the courtyard is lovely, they have classical music in the common area. The beds and bedding are good. There's a honor system for getting wine and cocktails from the common room. I heard the breakfast bisquits were delicious but we preferred the cafe around the corner where they had fruit, croissants and espresso.

Would I stay here again?If it were $50-$75 less a night, yes & without hesitation.

Room Tip: ask for room on inner courtyard if you want quiet or are a light sleeper. they have passes for NO A...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soniat1133, Owner at Soniat House, responded to this review, November 15, 2012
It sounds like you all really appreciate the authentic New Orleans. Please come back soon. There is always a band in the street and most of them do pass under our veranda.
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238 reviews from our community

Traveler rating
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    17
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
los angeles
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 5, 2012

A trio of galpals wanted character, and we got it at this 19th century home made into a unique accommodation for New Orleans first timers. From the locked grand front entrance, into the lush garden, through the rickety elevator up to the third floor, we felt as though we were in a different world, which is what we wanted. Each room was unique, and we lucked out with anachronistic jacuzzi tubs as an upgraded consequence of plumbing leaks in the rooms we originally booked.

The concierge, Irvin, was intuitive in his suggestions and considerations, all the service folks lived up to and beyond the the notion of Southern hospitality. Our favorite experience was lounging one evening in rattan chairs on a veranda with a brass band below suddenly breaking into "When the Saints Go Marchin In"

Room Tip: the first floor rooms felt a bit dark and dank. make sure the room deodorizers aren't a cover u...
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pa
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 26, 2012

We love the Soniat House! This was our second stay at the gorgeous property and we will return on our next visit to New Orleans. We visited for a week in late June/early July for our honeymoon and were upgraded from a junior suite to a suite when we arrived (such a lovely surprise!) The suite was sumptuous; filled with beautiful antiques and a spectacular bathroom that I can only dream about having in real life. We loved sharing coffee and biscuits on the large deck over looking Chartres Street.

The attention to detail at the Soniat House is unsurpassed. The staff is more than kind and gracious and the location is perfect. It is a one of a kind place, filled with art, antiques and a realized appreciation for the beauty of relaxation and just "being". Obviously, it is place of which the proprietors are truly passionate and their staff who seem to regard it similarly.

We can't hardly wait to return.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soniat1133, Owner at Soniat House, responded to this review, November 7, 2012
We can hardly wait to have you return, The Soniat House is truly our passion. It is our life and it is certainly not easy but comments from return guests such as yourselves who appreciate what we have here make it worthwhile. Please hurry back.
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Florence, Alabama
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 5, 2012

The best feature of the Soniat House is the staff. From the front desk, to housekeeping and room service, the staff members we encountered were uniformly courteous and helpful. However, the room rates are excessively high for the room accommodations provided. As an earlier reviewer noted, the room decor did remind us a bit of a visit to grandmother's house: antiques and odd pieces of furniture. If you are expecting room furnishings and features available at typical four and five-star hotels, you will be disappointed. This is the first hotel at which I have stayed in years that did not have even a one cup automatic coffee maker in the room (coffee, however, is available from room service for $12). There are much better hotel values in the French Quarter.

  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
quebec and northampton mass
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 4, 2012

I have read with sadness and chagrin some of the recent comments about Soniat House. Perhaps it is a reflection of our time or a clouding of the lens through which we should see things of value. I have visited Soniat House over the decades, at varied stages of my life, Each visit was , as it should be, reminding me that civility and charm are the arts of hospitality.

The Japanese favor an aesthetic that understands how time enhances beauty. Soniat House has always been wonderfully kept but so careful in its homage to the past. There is, for those wishing to see it, a joy in each shadow and a composition not unlike art. For Soniat, is art of a unique kind. It is a memory but not of the past. It is a reminder of a wonderful life while that life is still in reach.

A final word...The owners love this place. It is not simply on a balance sheet and surely not seeking to be what it should not be. For those who understand what New Orleans means, who savor the sound and scent of history, and who simply melt at the idea of starting the morning with biscuits served on hot bricks outside your door.....Soniat House should call out to you.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soniat1133, Owner at Soniat House, responded to this review, October 22, 2012
Thank you so much for your eloquent response to the few unfavorable reviews that Soniat House has received this summer.
As you mentioned Rodney and I truly love the Soniat House. It is our life's work. When we receive a review such as yours we feel that we have succeeded.
Thank you for again for taking the time to write. We appreciate your support.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed September 26, 2012

This hotel has been around for ever. Apparently so have the rooms, the decoration, the air conditioning and the damp in the rooms

The queen bed was two singles pushed together. The courtyard view was the porthols in the room door - no windows

Be prepared to wear noise cancelling headphones all night if you leave the airconditining on or wake up in a sauna if you don't. Beware room 17. Every little noise from upstairs can be heard very clearly.

The biscuits in the morning however are a real treat.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed September 22, 2012

My husband and I stayed at the Soniat House as a birthday treat from September 13-15, 2012. The last time we stayed there together was 22 years previously, so it was also a trip down memory lane.
The property is old and as to be expected, not to be compared to newer, 5 star hotels. What my husband and I couldn't understand, however, is how management could allow the courtyard area with it's garden and pond to get so run down! Soniat House really needs to put some effort into this crucial area to bring the property back to where it will be a pleasure to spend time there with a drink and some quiet ambiance.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soniat1133, Owner at Soniat House, responded to this review, September 25, 2012
We are so sorry that you were disappointed with the condition of our courtyard. As you have also experienced we are at the end of a very hot, wet summer which isn't very kind to plants. Fortunately the bricks had been powerwashed the day before your arrival but unfortunately we had not yet attended to the pond or the foliage. That was all on last weeks schedule but once again rain interfered. The refurbishing of the pond is underway and the landscapers are due on Thursday, weather permitting. Since you are nearby we would love to have you come back as our guest for a couple of nights in the Fall to enjoy the courtyard at its best.
Please call when you see that you can again get away for a couple of nights. 800-544-8808 or email stay@soniathouse.com
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Additional Information about Soniat House

Address: 1133 Chartres St., New Orleans, LA 70116
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#48 Romantic Hotel in New Orleans
#59 Family Hotel in New Orleans
#67 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Soniat House 3.5*
Number of rooms: 33
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Also Known As:
Soniat House Hotel New Orleans
Soniat Hotel New Orleans

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