We have stayed at the Place d'Armes several times and have always enjoyed the experience. Part of the charm is the history of New Orleans and the age of the French Quarter. Guests staying here should expect to have a clean room but in an old, historical building with the patina that comes with time. TV's are older models as are most of the room decor but again, this is not New York with its' glitz & glam. Customer service, quaint rooms, excellent location and charm are what this place oozes.....we will be back again and again.