We moved to the JW after a poor experience at another hotel and our room was reading at 10:30 a.m., which was a pleasant surprise! The room was very clean and laid out well. The beds were comfortable and their were covers over the mattresses which is always a good feeling. The front desk staff was absolutely excellent! Every time we called with a question or stopped by they were more than accommodating and friendly. The pool area is a little strange but was a welcome respite on an extremely hot day. I would highly recommend this hotel.