Stayed at the JW for a recent business trip because it was within walking distance of our meeting location, and everything else in the French Quarter. Loved the "boutique feel" of the property and the staff could not have been nicer! Every single employee we interacted with was friendly, helpful, and upbeat. I didn't write down names, but Paul the bellman was our last contact and left a perfect final impression. The recommendations by all of the concierge staff were right on--The Ruby Slipper was the perfect last meal for Sunday brunch, and a nice change from the local fare we had been eating for the previous four days. I LOVE LOVE LOVE New Orleans cuisine, but our group was kind of fried and buttered-out by the last day, so the RS was a huge hit! I would agree with other reviewers that the rooms weren't as nice as other JW properties we've stayed at, but still very comfortable and well-appointed. The lobby and bar areas are lovely, and a nice refuge from the heat of NOLA summers.
The only reason I didn't give the JW an Excellent rating was an experience we had on Saturday evening: as we walked down Canal St. toward the property, we noticed two "working women" strolling up the street. One was rolling an obviously empty suitcase, and the other was wearing what could only be described as a "ruffle" around her waist because it covered nothing, including the thong she had on. Our group kind of chuckled and thought "wow", but that's not a completely unusual sight in the French Quarter, so whatever. As we got closer to the hotel entrance on the Canal St side, it became clear that the JW was their destination, as well. These gals went straight through the lobby/bar (turning every head in the process) to the elevators, where the person checking guest credentials at the elevators allowed them to pass on through and head upstairs. I'm not clueless and certainly no prude, but felt this was inappropriate and sort of sad considering the type of property, and the fact that there were families with small children in the lobby/bar area at the time. I'm not exactly sure what the elevator security was for if it didn't address that kind of spectacle?
I would definitely stay at the JW on Canal St. again due to the location and the wonderful staff! A perspective check on the necessity of that elevator security role might be helpful, though.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Hotels.com, Tingo, Travelocity, Otel, Priceline and Venere so you can book your JW Marriott Hotel New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott New Orleans
- New Orleans Marriott