Went for a 4 day weekend and the Marriot was great. The location is spot on. Walking distance to Bourbon street, the Frenchman area with the flea market, the mall, casino, ferry and plenty of food. We arrived on a Thursday and check in was a breeze. We were on the 17th flood which didn't have a great view, but we didn't spend much time looking out the window. The room had two standard full/queen size beds and a bath. The room was spotless and very comfortable for our needs. The fitness center was new and had multiple machines. The pool was what brought this from a 5 star to a 4 star for us. The weather was beautiful for our trip, but the pool was small and not many lounge chairs around. Wish there could have been at least an indoor pool with Jacuzzi. We are Marriot Rewards Members and had access the the JW lounge. We were only able to have breakfast there one day (due to our desire to eat and do as much as possible around the area) and it was great. The coffee and espresso machine was a hit and the breakfast buffet was perfect. Pauline the manger of the lounge is wonderful and made our morning extra special. There is a lounge, bar and restaurant on the main level of the hotel. While we didn't eat there, the bar was always full and people looked like they were having a good time.
Excellent stay, will surely return!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for being Marriott Elite Reward Members and for taking the time to post a review of your experience on TripAdvisor. It sounds like you had a lovely, relaxing long weekend in New Orleans, and we're happy we could be a part of it. There's nothing like your first time in the Big Easy, and as you found, our central location makes it easy to explore the city.
Of course, location is only one part of the equation, and that's why we place an emphasis on exceptional service and comfort throughout the hotel. I'm so glad Pauline made your mornings start out special in the Executive Lounge, she is a huge part of taking care of our Elite reward members like you. It is also great to hear that you enjoyed all of our facilities including our fitness center. I hope you'll have a chance to visit New Orleans again soon, because there's always something new to see and do. Right here on property, there are fabulous dining options that all guests should experience at least once. And since you mentioned the lack of a view from your 17th floor room, we would be happy to set you up in a room with breathtaking views during your next visit.
JW Marriott New Orleans
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.