First I have to review otel.com because I have read many negatives. Everything went exactly as they said it would and they sent MANY reminders about bringing the voucher. My only recommendation would be to call the hotel you are booked with a couple of weeks after paying otel.com to make sure they have received the paperwork. If not otel.com wil make sure they do. Now the hotel is nice and in a great location for the French Quarter. But if I had paid $ 200.00+ for this room I would have been very disappointed. Staff is great and lobby/bar is very nice. Rooms are nice but bathroom is old and even though we were on a high floor it was noisy. Probably will try another hotel the next time we visit.