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“Great Hotel” 4 of 5 stars
Review of JW Marriott Hotel New Orleans

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JW Marriott Hotel New Orleans
4.0 of 5 Hotel   |   614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel) (Central Business District)   |  
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Ranked #27 of 153 hotels in New Orleans
PALMYRA,PA.
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Great Hotel”
4 of 5 stars Reviewed September 29, 2013

Good location ,clean rooms ,nice restaurant,well trained and friendly staff .You need to look no further this i the place to stay when in Nola.Only a few minutes from great restaurants,attractions,casino and clubs with great local music

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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2013

I've stayed at Marriotts before & this is comparable. Nice service, decent size room & view, clean, & within walking distance to shops, restaurants & of course Bourbon St! Concierge helpful in booking excursions & reservations. Fitness center had everything I needed. Pool looked small but clean. I would stay here again. Oh, and breakfast buffet was pretty good, but I'd recommend the omelet chef to stay at the omelet station because if/when he leaves, you don't feel like troubling someone to call him back to prepare your food for you!

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review, October 2, 2013
Dear Sara S,

Thanks for reviewing your recent stay at the JW Marriott New Orleans. We're so glad you chose to stay with us, and it sounds like you enjoyed every minute on property and in the city. Consistency--of service, accommodations, and amenities--is a key focus of Marriott hotels everywhere, and we're happy to have upheld that reputation during your visit. As you noted, our concierge is a fantastic resource for visitors, whether it's your first or fifteenth stay. There's always something new to see, a new restaurant to try, or an event to attend, and you can count on us to keep you in the know. Thank you for your input regarding our omelet chef, we will take note and make adjustment to insure she available at all times.

I hope you'll stay again next time you're in town. We'd love the opportunity to raise the bar and show you an even better time here in New Orleans.

Sincerely,

Cole Wallace
Director of Operations
JW Marriott New Orleans
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed September 28, 2013

First time to New Orleans for a weekend trip. Hotel was very nice and comfortable. You can walk to anywhere in the French quarter. Hotel staff were exceptional friendly. Highly recommend this hotel for New Orleans stay!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2013

Although I have used Tripadvisor for years in selecting hotels and restaurants, this is the first time being motivated to post a review. My wife and I were looking to celebrate our 40th wedding anniversary and chose New Orleans, a place we had never been to. We can't say enough positive about our experience at JW Marriott. The hotel was perfectly situated for us; on the edge of the French Quarter, walkable to all of it, but not in the middle of the craziness, and right on the street car lines. The service throughout the hotel was warm and welcoming and skillful, and the hotel is immaculate. Management, on learning we were celebrating our anniversary, went out of their way to make us feel special. We give this hotel our highest recommendation.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review, October 2, 2013
Dear SueandJim2013,

First, let me begin by offering congratulations once again! A 40th anniversary is a magnificent occasion, and we are honored to have been a part of your special celebration here in New Orleans. On behalf of the entire staff, I'd like to thank you for choosing to spend your time here at the JW Marriott. There are many choices in New Orleans and we believe we offer the best of everything. It sounds like we provided that and more for you. Our location makes it easy to experience the best that the city has to offer. Our location coupled with the authentic and genuine service our associate offer makes us a prime hotel, particularly when it comes to special celebrations.

One thing is for sure, you can expect the same level of service no matter when you visit. We take great pride in fostering a warm, welcoming, comfortable environment in which our guests can settle in and feel at home. We look forward to seeing you again someday soon, whether for your 41st or simply a weekend getaway in the Big Easy.

Sincerely,

Cole Wallace
Director of Operations
JW Marriott New Orleans
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 26, 2013

The rooms are small, but they are at many hotels in this city. But, the rooms are very nice and the service is very accommodating. Requests are promptly fulfilled with a smile and a thank you. We had a car and the valet service was excellent. We were in and out several times a day with no complaints.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 26, 2013

The service of the hotel is awesome. They were there for you and very friendly. The bar is very good especially when you are waiting for your group to get into town. Just have to cross Canal to get to the French Quarter. I will definitely stay here again on my next trip to New Orleans.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 25, 2013

Gracious hospitality awaits as you enter the modern lobby in the heart of the city. Try their fruit-infused water... it's addictive! The staff was extremely helpful and the concierge provided great suggestions on local restaurants.The rooms were quiet and comfortable, yet only one of my colleagues had turndown service. OK, I admit it, we were jealous!

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about JW Marriott Hotel New Orleans

Address: 614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in New Orleans
#16 Family Hotel in New Orleans
#19 Business Hotel in New Orleans
#25 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Hotel New Orleans 4*
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott

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