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JW Marriott Hotel New Orleans: Traveler Reviews

4.0 of 5
614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel) (Central Business District)
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JW Marriott Hotel New Orleans
Ranked #24 of 150 hotels in New Orleans
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730 reviews from our community

Traveler rating
    303
    284
    91
    34
    18
See reviews for
Families
91
 
Couples
225
 
Solo
39
 
Business
193
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York, NY
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Sweetest staff and heavenly beds”
5 of 5 stars Reviewed November 5, 2012

I loved the JW Marriott New Orleans. Every single person working at this hotel from the front desk to the bell hop to housekeeping always had a smile on their face. Southern hospitality at its best. Unfortunately the lobby was under construction, so we didn't get to enjoy the lobby as much as we would have liked, but the daily spread of complimentary cookies more than made up for that! The rooms were spacious and clean. After a long work day, it was great to just melt into a comfy bed with nice crisp, clean linens and have a solid night's sleep.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenixville, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Best hotel experience in New Orleans ever!”
5 of 5 stars Reviewed November 5, 2012

The customer service and location are unparalleled! I originally considered this hotel to plan a business meeting and ended up staying an extra few days for pleasur because me experience was so enjoyable. The event planning group for planning the meeting made my job so much easier andtook care of all the details. The Concierge Lounge offers the best food I have encountered at any hotel and the rooms were large and comfortable. Great location with easy access to French Quarters. The charge for internet was on the expensive side, and the lobby was small, but the friendliness and helpfullness of the concierge and staff made up for it. I got a rate cheaper than the Marriott, so don't assume the luxary implied with JW means higher price. I will stay there on every future visit to New Orleans!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jennifer b about JW Marriott Hotel New Orleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastham, Massachusetts
2 reviews
“Excellence all around”
5 of 5 stars Reviewed November 5, 2012

We only spent a single night while waiting to move into a house rental for the ensuing week, but to be honest I did not want to leave. We were immediately greeted, had our car parked and luggage moved inside. The person at the reception desk for check in was extremely pleasant and professional. The spacious room more than met our expectations. Our rooms were spotless with high quality linens. This, along with the excellent location just steps from the French Quarter and a direct easy distance from the Garden District made it a perfect stay. I'd highly recommend this hotel for your stay in New Orleans.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ricks20_59 about JW Marriott Hotel New Orleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago IL
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Comfiest pillows ever”
5 of 5 stars Reviewed November 5, 2012

Front desk staff was very friendly. Great views! I thought it was the perfect location, as it was in the thick of things, but far enough from rowdy crowds. Also, this was probably THE COMFIEST bed I have EVER slept in!

  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sydelle about JW Marriott Hotel New Orleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
“Good location but under construction”
3 of 5 stars Reviewed October 29, 2012

I expect the JW Marriott to be a higher level but this one just seemed like an average Marriott. Rooms were fine, decent gym, small pool area. The lobby/lower levels were under construction so there were fewer places to lounge outside of your room and the business center was closed. The staff was nice and accomodating and the warm cookies in the afternoon are a nice touch. The hotel is in a great location to hit the french quarter and steps from the bus that goes to Magazine Street. I was there for business but I imagine I would go again if the rates were great. They did have great conference food.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel New Orleans

Also Known As:
Marriott New Orleans
New Orleans Marriott
Address: 614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center Fitness Center Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotels in New Orleans
#14 Business Hotels in New Orleans
#21 Family Hotels in New Orleans
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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