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Hotel Villa Convento: Traveler Reviews

616 Ursulines Street, New Orleans, LA 70116 (French Quarter)
Hotel amenities
Hotel Villa Convento
Ranked #48 of 150 hotels in New Orleans
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215 reviews from our community

    Trip type
Traveler rating
    94
    68
    19
    16
    18
Date Rating
Luray, Virginia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
“Loved the staff!”
3 of 5 stars Reviewed November 13, 2012

Vince and Warren were terrific and really made the stay special. We only stayed one night at the hotel going by some trip adivisor mixed reviews. The hotel was right in the heart of French quarter and super handy location. It was a Creole Townhouse which we wanted. Our room with the balcony overlooking the street was very quiet. The place needed some serious rehabilitation. The walls needed painting and the floor felt old and worn. The worst part really was the bathroom with cracks and dried water leaking spots. I believe it wouldn't have taken that much to take care of that situation. Also, the toilet did not flush very well. We really enjoyed our stay but so glad it was only one night and not the whole week. The bakery across the street sold me. It was fabulous! French as in Paris...

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattiesburg, Mississippi
1 review
“Incredible Staff”
5 of 5 stars Reviewed November 12, 2012

My daughter and I came there to celebrate her 19th birthday. Barbara and her husband were amazing. They helped with our car, her husband took photos of my daughter and I, and Barbara came to our room to see our outfits. We loved the hotel but most of all, the staff. We will be returning there for New Years.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Excellent doesn't even begin to describe the staff”
5 of 5 stars Reviewed November 6, 2012

My experience was wonderful from the time I made my reservation up to the time I checked out. All of the Quarter hotels were booked, including Convento, so I emailed and asked to put on a waiting list. Warren contacted me immediately and told me he just had a cancellation and put me in a balcony suite for the same price as a smaller room. Barbara was there when I checked in and was there when I left. She gave me a hug good-bye as though I was family. Warren and Vince were there during the evenings and gave me directions to wherever I needed to go. The patissierie across the street serves the best French pastries I ever had outside of France. The French Market and Cafe DuMond are both just steps away. I highly recommend and will make this quaint and charming hotel my "go to" inn every time I'm in NOLA. Again, the staff is courteous, kind, patient, helpful and friendly.

Room Tip: I was in a 4th floor balcony suite - it's supposed to be haunted, but I slept so soundly, I didn...
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ILLINOIS
Top Contributor
51 reviews 51 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
“Great Service, Best Location, Awesome Value”
5 of 5 stars Reviewed November 4, 2012 via mobile

We keep comming back to best little hotel in the quarter. It is strategically located 4 blocks from Frenchmen St, 1.5 block from Bourbon and Decatur in a quiet neiborhood. It is across the street from Crossant D'or so your breakfast and lunch needs are met. It as a lovely courtyard area for meeting new friends.
It is impossible what someone wrote about rude staff everyone is extremely friendly - maybe they mistook this hotel for someplace else.
This is an old building with period peice furniture and plumbing do not come if you expect brand new stuff and instant hot water. There are lots of stairs and a very old small elevator.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
“so much character, very helpful staff”
4 of 5 stars Reviewed October 23, 2012

All the rooms are different with their own character. We originally booked only a month ahead but were not able to get a room for our full stay due to a big convention in town. But the desk clerk Barbara was wonderful and found us a room for the entire stay. She is so great! There is no restaurant or pool on site but a great French Bakery across the street for a continental breakfast. This was our second visit here and we are very happy about our experience.

Room Tip: Talk to Barbara the best desk clerk there - Warren Campo (from the owner's family) should pay he...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Lorne_B_12_12 about Hotel Villa Convento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 of 5 stars 353 Reviews
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Additional Information about Hotel Villa Convento

Also Known As:
Convento Hotel New Orleans
Convento New Orleans
Address: 616 Ursulines Street, New Orleans, LA 70116
Region: United States > Louisiana > New Orleans > French Quarter
Hotel Style:
#3 Best Value Hotels in New Orleans
#12 Romantic Hotels in New Orleans
#48 Family Hotels in New Orleans
#48 Business Hotels in New Orleans
Price Range: $
Official Description (provided by the hotel):
Located by the French Market and Mississippi River in the heart of the French Quarter, the Hotel Villa Convento is a warm and cozy guest house, offering guests the personal service of seventh-generation New Orleanians, the Campos. Rumored to be the legendary House of the Rising Sun, this building is a Creole townhouse dating back to the 1830s. Here you can encapsulated by the sounds and smells of the French Quarter. ... more   less 

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