As an Intercontinental Ambassador I have stayed at my fair share of Intercontinental Hotels, and although the property itself was very nice, the folks working here lacked even the most basic hospitality skills. I was only here for one night, but over and over again disappointed by the staff who couldn't seem to get anything right. Even after calling ahead twice to make sure my reservation was correct, it was still wrong when we arrived and only went downhill from there. To make matters worse, when checking out I was given a quick survey asking about my visit; I rated it poorly and was then asked if I wanted to be contacted by a manager about my visit. I said yes, but even after two weeks nobody has attempted to get in touch with me.
- Official Description (provided by the hotel):
- InterContinental New Orleans enjoys one of the city s most coveted locations: two blocks from the French Quarter, four blocks from Harrah s New Orleans, six blocks from the riverfront and come Mardi Gras time a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also nearby. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Orbitz, Hotels.com, TripOnline SA, Priceline and Jetsetter so you can book your InterContinental New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- New Orleans Intercontinental