I have stayed at Intercontinental hotels numerous times over the years and, recently, my experiences have been less than what I expect from an Intercontinental Hotel. My sense is that this upper-end hotel chain can't quite make up its mind whether it wants to be like a Ritz Carlton or like a routine Marriott or Holiday Inn and lands in never-never land in the middle. The New Orleans Intercontinental tries to be an upper-end hotel but doesn't make the grade. This hotel is more your standard business hotel. The staff are pleasant and efficient, the conference food is not bad, the public areas are satisfactory and the meeting rooms are in fine shape. But the sleeping rooms/floors are barely adequate with worn/dirty hallway carpeting, hallways that need repainting, and worn room furniture. Sleeping floor hallway cleanliness is marginal with little apparent vacuuming (lint, toothpicks, pieces of paper lingered in the same spot for days). A stopped-up bathroom sink was quickly cleaned out but the bent hanger used to do the job remained on the bathroom floor. The carpeting outside the room door smelled of spilled beer- but this too was taken care of. The Club Floor Lounge is sub-standard with only mediocre food and few tables. The only reason to stay at this hotel is if your group is holding a conference there. While the hotel is convenient to the French Quarter and other downtown tourist spots there are plenty of other hotels in the area with equal or better location- and many of them are probably better maintained. Intercontinental needs to make up its mind what its business is-- or perhaps they already have.

Stayed for 3 nights during a business trip in October. I didn't have a rental car with me this time but as expected, parking is at a premium cost. The room was standard issue with a fridge and flat screen TV. Clean and temperature controls were consistent. Didn't have any issues with the place and the work out facility was actually very good. Had lots of universal machines and 3 treadmills (one was broken). I didn't explore the pool area but looked nice. I did take one of the bottles of water there which was $6.00, I thought I would try to save a few bucks and buy it at the hotel convenience store, but it was $6.00 there! Just walk to the French Quarter and get some there. Walk to the French Quarter is about 3 blocks or 5 minutes. Very close to all the action but off the main strip. Overall a good stay, the staff was helpful and gave me a late check out which was appreciated as my flight was later in the afternoon. I didn't check prices right on Canal, but I'm sure this one would be slightly cheaper as it is again off the main drag. This is a larger hotel for sure and will have lots of guests so if you are going to have breakfast there, you may need to get there early. One day, all the conference guests ate there and there was a wait to be seated.

Decent place to stay. Purchased an airfare/hotel package thru Delta.com and got a good rate. The hotel was well staffed and clean. We stayed at this hotel due to location of an event. Next time I would stay closer to bourbon street though.

i thought the location of this hotel was it's best feature followed closely by the campagne cocktail lounge where i had a yummy fruity drink waiting for my shuttle to the airport. Staff was consistently friendly and helpful. Rooms definately needed a face lift with chipped furniture and peeling wallpaper which I find very unappealing.The service and location made up for it.