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“Luxury in the heart of New Orleans” 5 of 5 stars
Review of The Roosevelt New Orleans, A Waldorf Astoria Hotel

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The Roosevelt New Orleans, A Waldorf Astoria Hotel
4.5 of 5 Hotel   |   130 Roosevelt Way, New Orleans, LA 70112 (Central Business District)   |  
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Ranked #10 of 155 Hotels in New Orleans
Certificate of Excellence 2014
Ballston Lake, United States
1 review
“Luxury in the heart of New Orleans”
5 of 5 stars Reviewed July 3, 2014

This is a beautiful, historical hotel where the quality and service match the opulence of the interior. The rooms are spacious and immaculate. It's conveniently located to the French Quarter, shopping, and eating. Plus there is a beautiful roof pool when you want to just relax, which is rare in the heart of a city.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

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2,154 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
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English first
Memphis, Tennessee
Top Contributor
87 reviews 87 reviews
25 hotel reviews
Reviews in 42 cities Reviews in 42 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 2, 2014

This is the second time within a year that I've had the great good fortune to stay for a long weekend at The Roosevelt. Other hotels, new and historic, would do well to study the customer service (above and beyond) of ALL LEVELS of Roosevelt staff. I've stayed in three other "historic hotels" and sadly, they seem content to rest on their history instead of honoring that history while keeping up with new technology and new methods to attract/keep loyal guests. The Roosevelt understands that you can't just have been good in the past, you gotta keep up with the needs and demands of savvy travelers. Among the amenities we enjoyed, the Rooftop Pool (sadly the Rooftop Bar wasn't open on either of my visits), Sazerac Bar (a complimentary beverage), Domenica Restaurant, Room Service, Teddy's Café (free refills on tea and coffee) and the Gift Shop. Again, ALL our interactions with cashiers, housekeeping, servers/waiters, Concierge, front desk staff: every one was well-informed and even more importantly, appropriately empowered to offer token lagniappes to add to our enjoyment.
The rooms are smallish, but so quiet and CLEAN, which after a day treading the DNA-imbued sidewalks and streets of NOLA is a very welcome thing indeed.
The location is very, very convenient for those who wisely use the trolley to move around the city and as close to Bourbon Street as one who just goes to Bourbon Street for the marvelous restaurants would want to be.
So save those Roosevelt dimes and treat yourself and someone you love to a lovely Roosevelt Respite.

Room Tip: Room 20458 is rightly-sized for one or two people. It has a king bed, comfortable sitting area and i...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 1, 2014

We just spent a long weekend at the Roosevelt and hated to leave. The surroundings are beautiful, the staff extremely professional and helpful, a great location, wonderful amenities, lots of history. We enjoyed the Sazerac Bar, Rooftop Bar and Pool and Domenica Restaurant. We left knowing we really had a luxurious getaway.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pembroke Pines, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 30, 2014

It was a excellent experience altogether, fantastic staff, great food, walking distance to most interesting spots, and a very, very nice concierge. The room is nicely decorated and the fact that it has two big screen TV's and a sitting room makes a huge difference. The beds are fantastic, hard to leave them in the morning!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
League City
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

We love to stay at historic places. This hotel was re-opened after complete restoration and renovation about 5 years ago, and is exquisitely appointed in the lobby! Its like stepping into the early part of the century's opulent luxury. The rooms are 100% current technology and luxury, though, and extremely comfortable. We thoroughly enjoyed our stay there.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Scottsdale, Arizona
Top Contributor
140 reviews 140 reviews
69 hotel reviews
Reviews in 53 cities Reviews in 53 cities
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed June 28, 2014 via mobile

This is a great classic hotel! The location is great! Everything is within walking distance! Shops and shopping, as well as plenty of restaurants! The staff members were polite and friendly! The rooms were very nice. And very big! The bathroom was big as well! Will go back! Great stay!

  • Stayed March 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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TheRoosevelt, Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, June 30, 2014
Dear WorldTraveler2054,

Thank you for taking the time and sharing your recent experience with our TripAdvisor community. We are delighted that you were able to stay with us the last time you visited New Orleans. We are delighted to read that our staff was extremely polite and friendly. We hope that your travels do not keep you far from New Orleans and that you are able to stay with us again.

Best,
The Roosevelt New Orleans Team Members
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 28, 2014

I have nothing but positive things to stay about this hotel. The customer service was excellent, the concierge was extremely knowledgeable and the room was clean, roomy and comfortable. The restaurant Teddy's was a great place for morning coffee and pastries, much better than Starbucks. Location is very convenient to everything, but quiet. If you don't want to pay $42 for valet parking, there is a garage across the street for $20.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, June 30, 2014
Dear 2urhlth,

We are delighted that you had a wonderful time at The Roosevelt New Orleans. Reviews like yours are greatly appreciated and thank you for sharing. We are overjoyed that our staff was extremely knowledgeable and that they made your stay memorable. Thank you for your kind comment about our Teddy’s Café; the coffee blend that we serve is specially made for our hotel. We hope that your travels do not keep you far from New Orleans and that you are able to stay with us again.

Best,
The Roosevelt New Orleans Team Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Roosevelt New Orleans, A Waldorf Astoria Hotel

Address: 130 Roosevelt Way, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in New Orleans
#5 Luxury Hotel in New Orleans
#6 Romantic Hotel in New Orleans
#18 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Roosevelt New Orleans, A Waldorf Astoria Hotel 4.5*
Number of rooms: 504
Official Description (provided by the hotel):
The Roosevelt Hotel New Orleans, a Waldorf Astoria hotel, provides guests with a sense of history and place. Offering 504 luxuriously appointed guestrooms and suites, The Roosevelt is adjacent to the French Quarter and is convenient to all New Orleans attractions. The hotel features Waldorf Astoria Spa and Fitness Center, Fountain Lounge and Sazerac Bar, and Chef John Besh's Domenica. Spacious guestrooms offer luxurious linens, flat-screen TVs, refreshment centers, bathrobes, safes, and 24 hour in-room dining. ... more   less 
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Also Known As:
Waldorf Astoria New Orleans

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