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“Waldorf fit for royalty” 5 of 5 stars
Review of The Roosevelt New Orleans, A Waldorf Astoria Hotel

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The Roosevelt New Orleans, A Waldorf Astoria Hotel
4.5 of 5 Hotel   |   130 Roosevelt Way, New Orleans, LA 70112 (Central Business District)   |  
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Last days: 20% off Dining
Ranked #7 of 153 hotels in New Orleans
Houston, Texas
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Waldorf fit for royalty”
5 of 5 stars Reviewed December 14, 2012

So glad to see this hotel restored to former glory. I remember meeting Bob Hope there many years ago. If you're yearning for that "special" Christmas experience with the family be sure to book well in advance for December. The hotel is extravagantly decorated and service in all areas is excellent. I took the whole family, including small grandchildren and everyone's needs were seen to with a flourish and a smile. This is the place for little girls in satin dresses with white ruffled socks and bows in their hair. Young men will feel comfortable in their first suits and young ladies can be young ladies. We hired a makeup artist and hairdresser for all us women and took one of the best family photos ever. Easy to imagine what this lifestyle entailed for southern men/women at a time when southern hospitality reigned.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, December 17, 2012
Dear Debi P,

Thank you so much for stopping by Trip Advisor and being a recent guest! Reviews such as yours is what makes it so rewarding. The holiday spirit is amongst us and the team enjoys being part of everyone's Roosevelt experience. We are absolutely honored to be host for your holiday time piece and look forward to an annual tradition. New Orleans has so much to offer all year round, we hope to be able to welcome you back in the coming months. Thank you for being our guest!

Happy Holidays,

Mark T. Remer
Front Office Manager
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
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North Carolina
Top Contributor
246 reviews 246 reviews
68 hotel reviews
Reviews in 110 cities Reviews in 110 cities
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed December 12, 2012

We stayed here for a weekend in early December. Note that if you stay here during the holidays, the hotel will be crowded as they are famous for their lobby decorations. Many people bring their children here dressed up in their best clothes to take a Christmas photo. You will need to be patient. Once you get out of the lobby to your room, things are more peaceful. I stayed in one of the king suites, and it was nice. I even changed rooms twice because the first two were not what I asked for. The manager came up and made sure the last room was what I wanted. If you stay in one of the smaller king rooms, the bathrooms are tiny. It would be hard for two people to get ready at the same time in the bathroom. I found the suite very comfortable and spacious. Most of the hotel staff was friendly and helpful. One person at the concierge desk seemed perturbed by our questions, but the others were helpful. The TV remotes in the room did not work well. I found it easier to download the LodgeNet mobile app and use my iPhone to change the channels. There is no concierge lounge here for Hilton Honors members with elite status. You do get 2 free drink tickets though. If you can avoid having a car at the hotel, do it. Valet parking is expensive, and it's just easier to walk or take a cab.

Room Tip: Quieter rooms are on higher floors. There is a lot of street noise in NOLA, especially in the French...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, December 17, 2012
Dear cemckeon,

December is quite the exciting time of year and we are so glad that you were able to enjoy the holiday season with The Roosevelt! Its true, if you want to take in an amazing display of holiday spirit and decor, you come and visit The Roosevelt!
We absolutely enjoy our loyal Hilton Hhonors guests and enjoy even more being able to reward them with the little extra benefits. As our guest, we take pride in providing a comfortable accommodation and am glad that we were able to create an experience worth talking about. Thank you so much for stopping by Trip Advisor and posting your review for the community. We look forward to welcoming you back in the future.

Happy Holidays,

Mark T. Remer
Front Office Manager
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Plano, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2012

We did not stay here as it is out of our price range but it is amazing! We were there just this past weekend and went to see the Christmas decorations. It was my favorite part of our entire trip. We had coffee and listened to a children's choir sing Christmas songs. This is a must see hotel!

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, December 17, 2012
melzbaby,

Thank you so much for strolling through and visiting The Roosevelt's Winter Wonderland! Isn't it GREAT! We can only hope that you took plenty of pictures to share with all of your friends. Thanks for stopping by and posting about your experience.

Happy Holidays
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed December 10, 2012

We stayed in a luxury king suite (tower 1, room number ending in "11") and were very pleased. Nicely furnished, exceptionally well appointed room with a nice view of the pool area. You are less than a five minute walk from Galatoire's in the Quarter and about ten minutes away from the Harrah's casino. There was a great deal of $$ spent on this historic hotel before its reopening a couple of years ago. Try to upgrade to a suite; it is well worth the incremental expense. We would definitely stay at the Roosevelt again. The one downside was the church bells from the church across Barrone Street if you are on that side of the hotel. It is tough to sleep in when they are chiming in the morning.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Santa Fe, CA
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 9, 2012

My wife and I stayed the Roosevelt Hotel recently for a four day long business trip/convention. The hotel was decorated to the nines for Christmas. The lobby was truly amazing with all its decorations. We were upgraded to a suite that was recently redecorated. It was very nicely appointed and the bed quality was excellent. Service in the main bar was slow and the drink prices are a bit pricey, but the overall atmosphere was worth it.

The Domenico restaurant was fabulous. The pizzas are to die for and the roasted cauliflower appetizer you can't miss......it is wonderful!

The hotel is walking distance to the French Quarter, Bourbon Street, Riverwalk, and the Convention Center.

We cannot wait to go back!

Don't forget to get your shoes shined by Mike, he is a legend!

Room Tip: All the rooms were recently decorated so I do not think you could go wrong
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
111 reviews 111 reviews
41 hotel reviews
Reviews in 56 cities Reviews in 56 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 7, 2012

I stayed at the Roosevelt recently for a week long business trip/convention. I've been to NO many times but this was my first stay at the Roosevelt. The place was beautifully decorated for the Christmas season. The overall service in the hotel(excluding the restuarants/food service) was excellent. The rooms are very nicely appointed and the sleep quality was excellent. The water pressure in the shower could be better improved but it was about par with most hotels. The bed was very comfortable and the room had a large flat screen tv. The turn-down service was a nice treat.

The mini-bar is a bit expensive but typical for this type of hotel. The mini-bar is automated such that as soon as you remove something it is automatically charged to your bill - even if you are just looking and put it back. A little bit of a hassle but they provide you with this info upfront when you get you check in.

The only complaint about the hotel is with the wait staff in the breakfast/lunch area. Since we had a group meeting, our breakfast and lunch were served in the private area in the blue room. The "hot" food was usually cold and the wait staff were not very efficient in restocking the entres or cleaning up. It was quite common for them to run out of utensils and napkins. On a few ocassions they took the unused silverware from the dirty dish tray and handed it out to other patrons....fairly disgusting to say the least.

Service in the bar was a bit slow as well. The drink prices are a bit on the expensive side. The one thing to keep in mind is that they do not serve food in the bar. If you want food with your drink - you need to go somewhere else. They did bring us some peanuts to munch on.

The hotel is conveniently located to the French Quarter, downtown area and Riverwalk. I would definitely stay at the Roosevelt again but recommend going out to drink or eat.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 3, 2012

We arrived on a Friday just for 2 nights and it is in a perfect location. Its a 5 minute walk to Bourbon St and Royal St and has a CVS and Walgreens next to it if you don't want to use the mini bar. The staff were lovely and the decor was stunning. They had all the Christmas lights up in the lobby and it was just spectacular. We have decided this is the only place we will stay if we go back to New Orleans. We had no complaints.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Roosevelt New Orleans, A Waldorf Astoria Hotel

Address: 130 Roosevelt Way, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in New Orleans
#2 Romantic Hotel in New Orleans
#2 Luxury Hotel in New Orleans
#2 Business Hotel in New Orleans
#4 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Roosevelt New Orleans, A Waldorf Astoria Hotel 4.5*
Official Description (provided by the hotel):
The Roosevelt Hotel New Orleans, a Waldorf Astoria hotel, provides guests with a sense of history and place. Offering 504 luxuriously appointed guestrooms and suites, The Roosevelt is adjacent to the French Quarter and is convenient to all New Orleans attractions. The hotel features Waldorf Astoria Spa and Fitness Center, Fountain Lounge and Sazerac Bar, and Chef John Besh's Domenica. Spacious guestrooms offer luxurious linens, flat-screen TVs, refreshment centers, bathrobes, safes, and 24 hour in-room dining. ... more   less 
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Also Known As:
Waldorf Astoria New Orleans

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