We stayed in N.O for 3 nights, valet parking is VERY expensive, but you get what you pay for, peace of mind. During our stay we celebrated our wedding anniversary, no room upgrade but a drink on the house. Don the concierge was extremely helpful, a credit to the company. The pizza restaurant attached to the hotel is very reasonable and produces nice food, shame the waitress who was being polite got 'a flea in her ear' from the supervisor for talking with us, she was just giving good customer service. The room was a bit on the small side, but that is what we had paid for and it was immaculate. The hotel is sited in a good location, close enough for us to walk everywhere and far enough from the noise of Bourbon Street. Caution, when arriving in a car; there is a parking facility almost next door to the hotel's valet parking drop off point called Distinctive Parking, the staff there repeatedly lied to me saying they were with the hotel, they are not.