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“What I expected and a bit more” 5 of 5 stars
Review of The Roosevelt New Orleans, A Waldorf Astoria Hotel

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The Roosevelt New Orleans, A Waldorf Astoria Hotel
4.5 of 5 Hotel   |   130 Roosevelt Way, New Orleans, LA 70112 (Central Business District)   |  
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Hotel amenities
Special Offer
20% off John Besh Cuisine
Ranked #10 of 155 Hotels in New Orleans
Certificate of Excellence
Warwickshire
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“What I expected and a bit more”
5 of 5 stars Reviewed November 20, 2012

We stayed in N.O for 3 nights, valet parking is VERY expensive, but you get what you pay for, peace of mind. During our stay we celebrated our wedding anniversary, no room upgrade but a drink on the house. Don the concierge was extremely helpful, a credit to the company. The pizza restaurant attached to the hotel is very reasonable and produces nice food, shame the waitress who was being polite got 'a flea in her ear' from the supervisor for talking with us, she was just giving good customer service. The room was a bit on the small side, but that is what we had paid for and it was immaculate. The hotel is sited in a good location, close enough for us to walk everywhere and far enough from the noise of Bourbon Street. Caution, when arriving in a car; there is a parking facility almost next door to the hotel's valet parking drop off point called Distinctive Parking, the staff there repeatedly lied to me saying they were with the hotel, they are not.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,337 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
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Houston Texas
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 20, 2012

Reserved a room at the Roosevelt was very impressed. They have been able to retain the feel of the old hotel while updating all the ameneties. Had a small suite and it was of a nice size and the sitting room and bedroom were decorated tastfully.
The Sazurac Bar was nice but understaffed. Overall, a very nice experience.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 19, 2012

Amazing service...beautiful hotel. I usually go for the ultra modern type places, and with any hotel of this age there are compromises, but the rooms are beautifully furnished, the lobby is beautiful, and the service - just amazing. I had lost a button from my sport coat the evening before...took it to the concierge and explained that since we had reservations at a "jacket required" establishment that evening, I needed to find a seamstress who could sew it back on (I found the button after it popped off the jacket). The concierge called a couple places, but with it being Saturday he could find none open. Finally, he said "don't' worry, we will make sure it is taken care of". Three hours later, before noon (let alone in time for dinner) my jacket was brought to my room very nicely pressed and with button attached - no charge.

Did I mention the overnight shoe shines, and 24 hour room service?

Five star service, 4.5 star appointments, Four star facility. Nice, nice, nice, nice nice!!! Well worth the price if you can afford the difference between someplace like this versus a "Embassy Suites" or similar...

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 18, 2012

Thanks to reviews on trip advisor we booked The Roosevelt New Orleans, and glad we once again trusted the trip advisor community. This place is absolutely beautiful. The lobby is ornate, the concierge so helpful, the room well appointed and bed very comfortable. This hotel is located just off Bourbon street, making it convenient for exploring the music and festivities of the dynamic city.
Enjoy!

Room Tip: We always try for upper floors.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 17, 2012

After a great stay at the Roosevelt Hotel in Los Angeles we made the mistake of assuming this hotel is similar - they are unrelated. The lobby is beautiful, our standard queen room was tidy but small and hammering in the pipes made it a little noisy when other guests were using their shower. Incidentals are expensive: $15/day for internet, $40 for parking and when a package was mailed to me I was surprised that not only did no one tell me it arrived but I was charged a $10 handling fee after I asked whether something had been received for me. Other hotels have brought packages to my room with no charge at all. Area immediately surrounding hotel is nothing special, but French Quarter is only 2 mins walk as is the streetcar. Tip: There are 2 entrances to hotel. You can park at 145 University Place for $15/day, it's just over the road from the University Place entrance to the hotel.... much cheaper than the hotel valet parking which others have reported can be slow. I'd recommend this hotel only if the elegant/historic lobby is of particular interest and cost is not an issue. We enjoyed New Orleans but will stay elsewhere next time.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 17, 2012

At the time of writing the Roosevelt is rated No. 2 amongst Tripadvisor hotels in New Orleans, which was the reason I booked it. However, after being in New Orleans for a day, I rather wished I had booked one of the hotels on Bourbon Street itself, even though only 10 minutes walk away. Although stylishly decorated, the room is small and a poor contrast with the spacious and well appointed room at the Memphis Westin where I stayed immediately prior, at half the price. As I write, at 4.30 pm, housekeeping has only just turned up to make up the room, which seems somewhat late.The Room Service Menu is limited and, whilst the prices are not unreasonable, the compulsory addition of a 20% service charge plus a $4.00 delivery charge is jarring by my European and Asian standards (why can't all this just be factored in to the posted prices?) Against these negatives, however, I found both the Reception and Concierge to be helpful, patient and understanding, the Sazerac Restaurant and Bar to be stylish, and the entire large lobby area to be an aesthetic delight.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montague
Level Contributor
154 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed November 16, 2012 via mobile

I enjoyed my two nights at the Roosevelt. Staff were kind and helpful. The location is within walking distance to the French Quarter. The convention center is very close; it may also be within walking distance, just didn't go in that direction. Meeting rooms were very nice. The room was exceptionally clean. The bathroom was lovely, furnishing very comfortable, as was the bed. I agree with previous reviews that the bed was exceptionally comfortable. I appreciated having access to good coffee, lighter meals as well as dining on site, helpful concierge service, and staff ready to assist with late night arrival and very early departure (4 am, OMG!). I enjoyed the minibar because I am a frequent traveler and want to have a few options beyond room service and having to dress to go out. I would definitely consider staying here again. Note: I typically stay in hotels better rated by Trip Advisor. I rate according to how a hotel advertises itself, not comparing, for example, an airport hotel to a resort property, but rather an airport hotel to what I expect from an airport hotel.

Stayed November 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Roosevelt New Orleans, A Waldorf Astoria Hotel

Address: 130 Roosevelt Way, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in New Orleans
#3 Luxury Hotel in New Orleans
#4 Romantic Hotel in New Orleans
#18 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Roosevelt New Orleans, A Waldorf Astoria Hotel 4.5*
Number of rooms: 504
Official Description (provided by the hotel):
The Roosevelt Hotel New Orleans, a Waldorf Astoria hotel, provides guests with a sense of history and place. Offering 504 luxuriously appointed guestrooms and suites, The Roosevelt is adjacent to the French Quarter and is convenient to all New Orleans attractions. The hotel features Waldorf Astoria Spa and Fitness Center, Fountain Lounge and Sazerac Bar, and Chef John Besh's Domenica. Spacious guestrooms offer luxurious linens, flat-screen TVs, refreshment centers, bathrobes, safes, and 24 hour in-room dining. ... more   less 
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Also Known As:
Waldorf Astoria New Orleans

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