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“(Barry White Voice) Oh, yeah, baby!” 5 of 5 stars
Review of The Roosevelt New Orleans, A Waldorf Astoria Hotel

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The Roosevelt New Orleans, A Waldorf Astoria Hotel
4.5 of 5 Hotel   |   130 Roosevelt Way, New Orleans, LA 70112 (Central Business District)   |  
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Ranked #9 of 155 Hotels in New Orleans
Certificate of Excellence 2014
Chicago, Illinois
Top Contributor
51 reviews 51 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
48 helpful votes 48 helpful votes
“(Barry White Voice) Oh, yeah, baby!”
5 of 5 stars Reviewed August 22, 2012

Short and sweet business trip to the Big Easy. As a Hilton Honors member, was looking to keep it "in the family" and find a nice hotel with convenient access to both the Central Business District and the French Quarter. The property was formerly the Fairmont Hotel and has one of the most gorgeous and ornate lobbies - think very gilded, Art Deco style. My host in New Orleans explained to me that during Christmas time the lobby is totally decked out with unbelievable decorations. A few days prior to my arrival, I received an email from the hotel concierge introducing himself and inquiring if I needed any reservations during my stay. Didn't require his help, but it was a very nice touch. Front desk staff were very friendly, efficient, and knowledgable. Thanks to my Hilton Honors status I was upgraded to a luxurious one bedroom suite. Very neatly appointed with a spacious living room containing plush furnishings. It was perfect for a short business meeting with two other colleagues. Would be ideal for corporate recruiting or any other situation requiring a nice private space for a meeting. Down the hall was the bedroom with king bed. Fantastic mattress and comfy linens. I was on the 8th floor in Tower 1. A teensy bit of street noise did come in during the night - but mostly motorcycles revving their engines so it would have been hard to miss unless you were on the 50th floor of some building. And hey, it's New Orleans if you don't like street noise, you aren't going to like this city. Bathroom had both multi-head shower and a separate bathtub. Grabbed cocktails at the Sazerac Bar and enjoyed a couple of the namesake cocktails. The environment was incredible - again a very stylized Art Deco room with a beautiful bar area. Good place that got pretty busy on a Tuesday night. Only knock against Sazerac was that they did not offer any food beyond the bar snacks (cornnuts, pretzels, and really tasty truffled potato chips) Headed for dinner at Domenica - the Italian bistro in the hotel. I'll do a separate review there - but it was excellent. After dinner wandered one block from the hotel down to Bourbon street to take in that scenery. Conveniently located to take in all that the Quarter has to offer and stumble back easily. Overall, I would STRONGLY recommend this hotel for business travelers or upscale vacationers looking for a nice upper tier hotel in an ideal location with near flawless execution.

Room Tip: The suites are the best option for a longer stay or if you intend to conduct business in the hotel...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,147 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
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English first
Columbus, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2012

From the moment you arrive you are welcomed by very friendly staff. Everyone was nice and helpful. The hotel itself is beautiful. It has been renovated and the rooms are wonderful. It is located in a perfect area for walking to the sites.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, August 21, 2012
Dear Angie A,

The Roosevelt New Orleans appreciates you taking the time to write a review from your recent stay as well the opportunity to have you as one of our amazing guests. We really do feel that our location is hard to beat and hope that The Roosevelt will be your hotel of choice the next time you visit New Orleans. Thank you for your time and for being our guest.

Best,

Mark T. Remer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California, United States
Top Contributor
51 reviews 51 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 20, 2012

This is an incredibly beautiful hotel with an ornate lobby, and wonderful pool deck. THe room service is delicious, and the rooms are lovely, although not very big. It's close walking distance to the French Quarter, but far enough away that it's quiet for sleeping.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, August 21, 2012
Dear Michelle's G,

If you enjoy the lobby, I would encourage a return visit during the Winter Holiday season. Our holiday decor is absolutely stunning and not to be missed. Thank you so much for stopping Trip Advisor and being our guest.

Best,

Mark T. Remer
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 18, 2012

While this is an excellent restoration of a grand hotel and I could go on for pages as to what they do right, Poor wifi service prevents me from recomending this hotel as first class business hotel. What a shame. What good is complementrary internet if it is going to drop you regurally, even though your connection bars show an excellent connection.

With the importance of inernet today recomend to tripadvisor to add a "Internet Connection" rating in the "Could you say a little more about it" section.

Oh yes, if management reads this, your cashier/servers in the coffee seem to be serving people that cut in line before those who have waited. After this happened to us twice, we left the hotel and got coffee down the street.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, August 21, 2012
Dear Dempsy,

Rest assured that we are reading and listening. We know and understand how important our guest's feedback is to our continued growth and guest satisfaction. Your concerns have been noted and every effort will be made to correct and improve upon our amenities and services. We appreciate you taking the time to let us know about your experience and hope for the opportunity to welcome you back in the future.

Best,

Mark T. Remer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Top Contributor
632 reviews 632 reviews
91 hotel reviews
Reviews in 166 cities Reviews in 166 cities
476 helpful votes 476 helpful votes
5 of 5 stars Reviewed August 18, 2012 via mobile

The last time I stayed at the landmark hotel was when it was a Fairmont property in need of TLC.  Katrina did make her impact on the Roosevelt and it has since been restored to the grander the stately hotel deserves.
From the moment you arrive the ambiance of this 5 star property welcomes you in a grand New Orleans manner.
The lobby is long and impressive.  The Waldorf Astoria made its mark with the instillation of a centerpiece clock as in all WA properties.
Our suite was smaller than the one we had the last time we were here, but the quality and detail found in the room made the stay more enjoyable.
Service, detail and location make The Roosevelt New Orleans Waldorf Astoria a grand stay.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, August 21, 2012
Dear EpicureanFunTraveler,

As an experienced traveler and Top Contributor, we greatly appreciate you stopping by Trip Advisor and allowing the community an inside view of your recent stay. We understand that New Orleans offers an abundance of hotel choices and are proud that you chose The Roosevelt for your accommodations. Its great to hear that you have chosen a familiar place to stay and that our improvements have made a lasting impression. Our continued success in providing an exceptional guest experience comes from the feedback we receive from our loyal guests. Thank you so much for stopping by Trip Advisor and being our guest.

Best,

Mark T. Remer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 18, 2012

The renovation of this was a labor of love and definitely worth a visit. The rooms are lovely, the staff is fabulous. The restaurants and bars are great. Perfect location! It has become my favorite and I am going on my third visit.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, August 18, 2012
Dear MBNissan1,

The Roosevelt appreciates you allowing us to be your continued hotel of choice while in New Orleans. Thank you so much for stopping by Trip Advisor and sharing your review. We depend on our guest's feedback to continue to grow and provide an exceptional experience. We look forward to your next stay and many stays after.

Best,

Mark T. Remer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dyersburg, Tennessee
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 17, 2012

Very nice hotel! The staff went out of the way to be kind and very helpful. The bar was very nice,if you don't want to feel out of place at bar be dressed up. The location is great,right on Canal Street, just a four minute or less walk to Bourbon Street. All in all worth the money!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoosevelt, Front Office Manager at The Roosevelt New Orleans, A Waldorf Astoria Hotel, responded to this review, August 21, 2012
Dear chris c,

Under 4 minutes guaranteed. March was an amazing time to be in New Orleans and we are so grateful that you chose us as your hotel of choice. The Holiday season is approaching quickly and hope that you will be able to come back and see us again soon. Thanks for stopping by Trip Advisor!

Best,

Mark T. Remer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Roosevelt New Orleans, A Waldorf Astoria Hotel

Address: 130 Roosevelt Way, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in New Orleans
#4 Romantic Hotel in New Orleans
#4 Luxury Hotel in New Orleans
#16 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Roosevelt New Orleans, A Waldorf Astoria Hotel 4.5*
Number of rooms: 504
Official Description (provided by the hotel):
The Roosevelt Hotel New Orleans, a Waldorf Astoria hotel, provides guests with a sense of history and place. Offering 504 luxuriously appointed guestrooms and suites, The Roosevelt is adjacent to the French Quarter and is convenient to all New Orleans attractions. The hotel features Waldorf Astoria Spa and Fitness Center, Fountain Lounge and Sazerac Bar, and Chef John Besh's Domenica. Spacious guestrooms offer luxurious linens, flat-screen TVs, refreshment centers, bathrobes, safes, and 24 hour in-room dining. ... more   less 
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Also Known As:
Waldorf Astoria New Orleans

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