The Hotel Looked Amazing, staff were friendly and efficient. Unfortunatley our stay coincided with the essence festival so the Hotel was full to capacity and very noisy. Our friends, my wife and I were in rooms 412 & 414 at the end of the corridor by the pool. Our first night we had Brocken sleep up to five in the morning with over excited guests that must experienced a pool for the first time in their lives and had no regard what sever to any other guests. Posted signs stated no access to the pool after 10pm but this was never monitored or inforsed. I complained to the front desk but was informed that every year it is the same at any hotel in NOL during essence as it is very busy. As a frequent user of the Hilton Brand, worldwide, one expects the experience and service to match the room rate and not for standards to be lowered to please the greater occupancy. Of all the hotels I have stayed at in the last three weeks (4 Hilton) this was the most expensive for parking $40.00 per night ( my car got a good nights sleep ) San Anotio $35 on River Walk, two were Free. WiFi, well that's another story. No tea coffee making facilities, tea & coffee available to purchase of course!