I stay at Hilton brand hotels all the time for a reason, I love them. This hotel however does not live up to the hilton or waldorf standards. I just stayed in the Waldorf in NYC and it was amazing. The rooms were fabulous and the service was even better.
The people that work at this hotel must hate their jobs. I have received better service staying at a Hampton Inn and next time would prefer to stay there over this hotel. I could not even believe how rude and unaccomadating the employees were.