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“Quaint, small, clean, great location, good price, friendly, know the drawbacks” 3 of 5 stars
Review of Dauphine Orleans Hotel

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Dauphine Orleans Hotel
3.5 of 5 Hotel   |   415 Dauphine Street, New Orleans, LA 70112 (French Quarter)   |  
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Ranked #29 of 154 Hotels in New Orleans
Pompano Beach, Florida
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“Quaint, small, clean, great location, good price, friendly, know the drawbacks”
3 of 5 stars Reviewed March 8, 2011

The Dauphine Orleans is a quaint (and somewhat small) hotel located one block SW of Bourbon Street. It's a GREAT location – except that navigating New Orleans (referred to by locals as NOLA) by car can be a nightmare if you don't have GPS and/or a good map. You have to deal with narrow one-way streets which are either under construction or poorly maintained, sometimes requiring U-turns to get where you're going. Except on the Interstates, don't expect traffic direction signs – New Orleans is about as informative to drivers as Boston, and sometimes street-name signs are missing, unreadable, or rotated by a prankster.

Keep in mind that NOLA is expensive. Rooms at the Dauphine are comparatively reasonable, so the "value" in staying there is by comparison to other hotels in the area. The Dauphine was, by the way, booked when we arrived, so make reservations early.

The main building is U-shaped. To the SE of the main building, there are a somewhat smallish pool, a patio, and additional first floor rooms. The buffet food area is off the SE pool area.

We had four rooms on the 2nd floor, SW wing.

Rooms are sufficiently spacious, and there is no difficulty moving about the room. In addition to two queen-size beds (in our rooms), there is a desk & chair, night table, and TV stand with drawers. The bathrooms are average size, with a tub/shower. Water is hot enough, but not as hot as in upscale hotels.

There are the typical amenities, such as hair dryer, shampoo/conditioner/bodygel bottlettes. They also provide a $2.99 thinish monogramed bathrobe, which you can keep for $39. Also available are 79¢ bottles of water which cost you $3 if opened (or which you can get from the vending machine for $1.50).

The rooms were CLEAN, and we are picky about that. I wouldn't eat off the floors, but then I wouldn't do that at a 5-star, either.

The beds are comfortable, but not plush. The mattresses appear to be some kind of firm foam, slightly on the firm side. There were four foam-filled (not solid foam) pillows per bed (not much of a problem for a feather-pillow lover). Sheets were slightly thinnish (i.e., not high quality), but comfortable enough.

When it comes to quiet, you have to understand the environs and layout. On the 2nd floor, even-numbered rooms from 202-212 face a back alley, have no view worth seeing, and are quiet – ideal for people who want to sleep. Even-numbered rooms 214-224 face Dauphine Street, which has traffic, but there are usually no loud parties along the street - not too bad for people who want to sleep. Odd-numbered rooms face each other, and the parking area below. The parking crew (which appear to be there 24/7) can be a bit raucous, and unless you are a very sound sleeper, you may find sleeping to be a challenge. All the rooms have tiny balconies (except 207 and its opposite - 217, I think), which open onto a spacious "community" balcony.

There are 4 floors, and I believe the 3rd and 4th floor layouts are identical to the 2nd floor.

First floor rooms are adjacent to the pool (which saw little use during our stay) and a courtyard, where there were sometimes guests lounging in chairs with a drink or something from the breakfast buffet. The courtyard did not appear to be noisy.

The breakfast buffet was a bit more generous than the typical fast-food breakfast buffets seen at some motel chains. There was fresh fruit, juice, milk, coffee (Columbian, dark roast, and decaffeinated), tea, eggs, sausage (surely pork, but who knows), cereals, make-your-own-waffles, cereals - overall pretty good, although not something you'd go to a restaurant to get.

Parking is pricey ($28/day + 12% tax), but parking in NOLA is slightly better than non-existent. At least it's in-and-out, and it takes but a minute before your car is delivered.

Tourists are the chief economy of the French Quarter, and everyone seems to know that. Friendliness to tourists is almost ubiquitous, and the Dauphine hotel staff was no exception. There is no room service in the Dauphine, but why would you want room service in NOLA?

Rooms have wi-fi, and there are two computers for guests in the check-in/lobby area.

The fitness center is sparse (at best) with a treadmill, an elliptical, and a bike-machine. There are a variety of weights. There are also towels and water (dispenser with cups).

The desk (like much of the French Quarter) is tended 24/7.

Plan on walking to the various "attractions", which extend from Bourbon Street NE to the river. There is a plethora of restaurants/eateries, and many are quite small. Nearly all post their menus, so you can see what's available without going inside. Expect things to be expensive (would you believe $180 for 6 and not at an upscale place), with some exceptions.

Expect Bourbon Street to be a bit sleezy. Even Hustler has a joint. And every watering hole and every other vendor-type is looking to get you to part with your money. There are even mimes and singers (some of whom can't) posing or playing on sidewalks (and even in the streets), looking for a donation.

In summary, New Orleans is a place to visit (I wouldn't want to live there), and the Dauphine Orleans is an excellent choice, provided you understand the little caveats about staying there. Would we pick another place next time - maybe, but we would definitely consider the Dauphine if we can get the quiet rooms.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,418 reviews from our community

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  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prairie du Chien, Wisconsin
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 7, 2011

In planning our first trip to NOLA I had been reviewing hotels for months. To make a long story short after thinking about where we wanted to be and what we wanted to do, I chose The Dauphine and we were not dissappointed. We flew into NOLA from Wisconsin. Took a cab ride to The Dauphine, arrived about 5pm on a Thursday. Becky was the nice young lady who checked us in. She was friendly and very efficient. There was other hotel staff around who were also very friendly. I had asked for a nice room with a balcony if possible so after she checked, she said that was available and sent us off to room 218. When we got there our room was clean and neat, not super large but big enough. We loved our balcony. The beds were super comfy even though they were only full size. The street noise in the early morning hours was minor. I had purchased a little fan which really helped the background noise. Breakfast was awesome. Mae Baileys was ok (just didn't spend much time there) I can't say enough good things about the hotel and the staff. On our first nite out we asked Becky 1000 questions and finally she just said, "I don't want to sound rude but just go out there and GET LOST!" Best advice she could have given us. We had a great time! ALL THE STAFF WAS EXCELLENT!!!! I would definitely stay again!

  • Stayed February 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Springfield, Missouri
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 5, 2011

This was our fourth visit to New Orleans. We stayed in Suite 243 in the Dauphine Orleans Herman House during early Feb, 2011. We spent a great deal of time before the trip researching hotels in the French Quarter. We also talked to staff before booking, read reviews, and looked at photos. We asked for a quiet, ground floor suite in the Herman House, but the hotel was unable to guarantee anything more specific than a suite. My husband and I fully appreciate New Orleans history, charm, style and vegetation, and after doing a great deal of careful selecting we were ready for a charming room with antiques, a beautiful tropical courtyard, and quirky touches.
CHECK-IN: After searching unsuccessfully on Dauphine Street for a check-in sign, we parked on the street but were asked by the front desk staff member to move our car into the garage which was accomplished with some difficulty. The small lobby was underwhelming but staff was friendly, although extremely busy at 4:00 p.m. We felt the staff member could have used some help.
SUITE 243: This was an extremely dark, cavernous apartment-like space on an upper floor of the Herman House, with no elevator access. Our bellman cheerfully lugged our belongings up the uneven stairs and into our room. Although the room was large, we were dismayed at the darkness, the chipped furniture, and the extremely low lighting. There was a tired-looking sofa in the sitting room, and a bar area that needed a good cleaning. The dark brown carpet needed (to our eyes), a good shampoo or replacement. The walls, woodwork, and plantation shutters were all painted uniformly, top to bottom, in brownish tones. Very depressing. The king bed was a memory-foam type, which was a nice touch. However, when we peeked inside the adjoining bathroom a previous guest’s razor greeted us in the shower/tub area. The tub was a small one-person kind w/jets. The marble vanity area generally was clean, however there was a rigged-up vent over the tub, along with a second vent dangling from the ceiling. Both were filthy. The suite had two flat-screen televisions, but only one remote control. We immediately contacted the front desk about another room, but were told that nothing else was available that met our “specifications.” We would gladly have compromised for something clean and cheerful, but the staff person was busy and we were too tired to press the issue. The next morning a more receptive front desk staff member allowed us to view two other rooms in the Herman House. More darkness & brown décor, but these rooms were less expensive and in some ways less depressing than 243. After thinking it over, we decided that the prospect of spending our valuable vacation time moving our belongings down the left-side stairs and back up the right-side stairs and checking into another room was not worth it. We decided to spend as much time possible away from the hotel and make the best of it and enjoy the food and ambiance of New Orleans. At night, the suite was very quiet and private.
COURTYARD: It seemed neglected, with palm debris on the stairs and the walkway to our room, which was covered with rumpled indoor-outdoor carpeting. The wooden stairs to the suite were very uneven, although not rickety. For anyone with physical problems, the stairs could be a safely issue. Two dirty wine glasses stayed on a courtyard table for most of our visit. Construction of a wooden structure next to our room went on every day during our visit with constant hammering between 8:00 a.m. and 5:00 p.m. This made afternoon rest impossible and would have been unpleasant for anyone trying to enjoy the courtyard.
BREAKFAST: We found the continental breakfast at Mae Baileys (adjoining the hotel) to be more than adequate, considering there is no charge and that many hotels offer nothing. We enjoyed the coffee and food selections. The breakfast area is good-sized, but the décor is tired and little imagination or creativity is used in presenting the food.
CHECKOUT: The staff person, who was very polite & professional, addressed our issues at checkout and was receptive to our complaints and comments. She told us the rooms are all uniformly decorated in brown and that there are no plans to change color schemes or brighten up anywhere. We mentioned that we received no maid service on the last full day of our visit and she said the hotel was changing computer systems during our visit and this may have caused confusion about maid service.
FINAL COMMENTS: The hotel’s location is excellent, and the front desk and bell/valet staff at checkout were friendly and professional, but we were deeply disappointed with our stay. Do not assume that a suite represents a top-notch space at the Dauphine Orleans -- be aware that a larger more expensive room does not equal a better room. View your room BEFORE luggage is brought up, and leave yourself the option to change rooms or go to another hotel. Other reviewers may have a different experience with the Dauphine, but this was ours. There were some positives, to be sure, but unfortunately the negatives outweighed the positives and we won’t stay here again.

  • Stayed February 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
120 reviews 120 reviews
27 hotel reviews
Reviews in 46 cities Reviews in 46 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 26, 2011

We stayed here two nights. The location was very good - Close to the craziness of Bourbon Street, but quiet overall. The general neighborhood didn't feel quite as safe as other parts of the Quarter, however. The staff was friendly - check-in and out was very efficient. Our room was typical French Quarter dingy, but clean enough and larger that expected. I am a light sleeper and was not bothered by noise from the parking area below our balcony, but I agree with other reviewers that the heat was hard to regulate. TV reception was fuzzy - but that's not why you go to New Orleans. Bed was comfortable. Elevators were a bit scary - lots of bumping and lurching! The breakfast was a nice bonus. Overall, the proximity to the Quarter restaurants and clubs and to the casino and downtown make this a good choice.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Saint Louis, Missouri
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 25, 2011

French Quarter hotel that won't break the bank, is comfortable and clean? Mission accomplished.

Location: exactly what we wanted - NOT on Bourbon but close to everything. People who think it's too far to Jackson Square should have looked at a map. It's a few blocks but a very easy walk, especially to all of the shopping on Royal and the streetcar on Canal.

Check-in: incorrectly had us booked into a king room, but upgraded us to a two bed room with a balcony (228) for no extra charge.

Room: balcony was nice for reading and the street noise wasn't too bad (it is nearly Mardi Gras, after all!). Room was not brand new or super fancy, but it was clean and the beds were fabulously comfortable. Water pressure was very good, as was the available hot water. Having a fridge for the drinks we brought was convenient. TV reception was fuzzy on some channels. I know for a fact that the rooms were vaccummed every day. My one complaint is that there are cards in the bathroom saying that if you hang your towels, they won't be replaced for enviromental reasons, yet every hanging towel was replaced every day. I appreciate the effort, but would have preferred to do my part to help save the world.

Food and drink: breakfast was great, as was our beer at May Bailey's.

Hotel: elevators were old, dark and a bit fragrant, but we never got stuck!

Check-out: bellman kidly held our bags for us for several hours and arranged for a cab to the airport that was clean and on time.

Staff: every employee we met was helpful and efficient.

Thanks for making my first trip back since Katrina so special.

  • Stayed February 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
Top Contributor
179 reviews 179 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
173 helpful votes 173 helpful votes
2 of 5 stars Reviewed February 21, 2011

To Start - Check in was a bit slow and not nearly as courteous as other hotels in the quarter. We had just spent two nights at the Marriott (the one at 555 Canal), and while I wasn't expecting Marriott level service or accomodations at the Dauphine, I was expecting the front desk staff to be a bit more friendly. I mean- they weren't rude or mean, but I get a warmer greeting when checking in for an annual visit at the dr's office.

Our room was ready, so we took our bags up. The elevators were loud, small, had mats on the floors and smelled like rotting mushrooms (both elevators), but they worked. I still didn't want to touch the walls in there and found myself taking the stairs when I could.

At first glance our room looked nice, but after a few minutes- I started noting issues. The most unsettling was the lack of wall hangings. There were NONE...just lots of empty wall space. I guess if they want to make people feel creeped out in their haunted hotel- this is one way to do it. It just made the whole room feel- well, off. Think sink and toilet both looked like the maid was in a rush when cleaning, the a/c vent was loaded with dust, and there were chunky cobwebs hanging from the smoke detector. TV reception was also horrible. Half of the channels were fuzzy. I paid for the cheapest room, but I guess I wasn't expecting that to mean we'd be staying over the valet area. The only "view" I got was the morning of our checkout- the guy staying in the room across from us decided to leave his French doors open and walked around in a towel for an hour. We also only had one bathrobe in the bathroom and it looked dirty. YUCK!

So, we ventured over to May Bailey's to get our free drinks. It is a pretty neat place and the bartender on staff that day was excellent, but it is definitely more of a "locals" bar. Which is fine- except - it just made for a few very awkward drinks.

Fast forward to us trying to sleep...I was pretty exhausted and was out like a light only to wake up scared out of my mind at exactly 12:38am. I swear that it sounds like three loud raps on our door that woke me up, but the reality- it was likely the valets/passengers slamming doors to a car getting ready to be parked. And for the next few hours- I could hear the valets talking, laughing, parking cars, etc. Not Fun! Another thing that freaked me out- when I woke up in the middle of the night- I noticed that the smoke detector flashes like a strobe light...seriously. So, it was about 4am when I got back to sleep.

I'm also not a fan of the location. Yes, I know it's only a block off of Bourbon, but the closer you get to Rampart, the less safe things start to feel. Granted, we were approached by people trying to get $ from us everywhere this trip - and more than any other past trip - but there just didn't seem to be as many non-panhandling people and not nearly as much police presence once you ventured below Bourbon.

The gym has nice cardio machines, but too few for the morning rush. There is also too little space for people to really do much with the weights.

Finally, the continental breakfast was pretty awesome. It was in the Audobon room and they had a variety of juices, cereals, fruit, bagels, croissants, muffins, sausage, hard boiled eggs, English muffins, and make your own waffles. Good stuff! - but, not good enough for us to return.

We'll probably just spend the extra $ and go back to the Royal Sonesta or Monteleone if we want more traditional lodging. I know the Dauphine is not on the same star level with those, but I think there was enough wrong with our stay that has nothing to do with star level to justify my rating.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Huntington Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2011

I've traveled to New Orleans many times since it's one of my favorite travel destinations. Upon my various stays, I've had the chance to sample many different French Quarter hotels and Dauphine Orleans is by far my favorite for the price.

We stayed at the Dauphine Orleans for 3 nights during our wedding. We had the actual ceremony at the Maison Dupuy, which has a gorgeous courtyard, but having stayed in one their guestrooms during a previous trip, I knew not to return to the actual hotel. We had a group of 15 people joining us and half of the group joined us at the Dauphine and the others were down the street at the Holiday Inn since the Dauphine is non smoking.

The Lobby is nice, but small. Check- in was easy and pleasant. We stayed at the Hermann House across the street and the rest of the group stayed in the main hotel. Nobody had any complaints!

We loved our Hermann House room, my only complaint was that it was pretty dark and I wanted more natural light for wedding pictures. I asked the front desk if we could switch and they were kind enough let me look at a few different rooms. We ended up staying where we were and took lots of pictures in the courtyard. The room was a good size, especially for New Orleans. Great bed, one of the main reasons I chose the Dauphine in the first place, it did not disappoint! The other amenity I enjoyed was the jacuzzi tub. It was only large enough for one person, but was so very relaxing.

The location was perfect. May Bailey's bar was typical of New Orleans and just added to the charm. It was also the final stop of our Haunted Pub Crawl and we used our free drink coupons there. They were also kind enough to lend us a wine key when I needed to open a bottle of wine we purchased at the little liquor store down the street.

Everyone we came in contact with was very nice and accommodating. The morning of our wedding, I realized that I couldn't find my travel partner, my teddy bear named Granola. I assumed he got washed with the bedding and the front desk had him waiting for us when I sent my Maid of Honor to search for him. :)

Upon leaving, our Best Man, arranged a cab with front desk since we were departing at 5:00 am for our Honeymoon. Check out was so easy. The cab was waiting, took our luggage as we crossed the street for the lobby and quickly checked out. Awesome stay. Couldn't be happier.

We're planning our 1st anniversary trip and we're returning to the Dauphine Orleans for our hotel accommodations.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Dauphine Orleans Hotel

Address: 415 Dauphine Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in New Orleans
#24 Romantic Hotel in New Orleans
#36 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dauphine Orleans Hotel 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Dauphine Orleans Hotel is located in the heart of the historic French Quarter one block from the bustle of Bourbon Street. A multi-million dollar renovation in June 2008 has created a new era of elegance in this 18th-century landmark, featuring several private courtyards and balconies. The Dauphine Orleans offers modern amenities such as wireless internet, Tempur-Pedic bedding, fitness & exercise room, deluxe continental breakfast and a saltwater pool. ... more   less 
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Also Known As:
Dauphine Orleans New
Hotel Dauphine Orleans

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